Jason Campbell
Spring,TX
Summary
With a dedication to providing outstanding customer experiences that cultivate loyalty and encourage repeat business, this service-focused professional excels. Demonstrating a talent for efficiently managing resources, operational needs are effectively handled. As a sales leader, strong planning abilities, sound judgment, and excellent interpersonal communication skills are possessed.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
The Woodlands Country Club
04.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated a larger amount of knowledge regarding wine and spirits.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
General Manager
Common Bond Bistro And Bakery
10.2018 - 01.2023
- Designed modern employee recognition program which boosted productivity and improved morale.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Server
TGI Fridays
07.2016 - 09.2017
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Cultivated warm relationships with regular customers.
FOH Service Manager
Randal's
08.2014 - 05.2016
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Helped customers complete purchases, locate items and join reward programs.
- Facilitated and logged store opening, closing and shift changes.
Education
High School Diploma -
The Woodlands College Park High School
The Woodlands, TX06.2016
Associate of Arts - Hospitality Administration And Management
Lone Star College
Houston, TXSkills
- Performance improvement
- Exceptional interpersonal communication
- Staff training/development
- Food preparation and safety
- Coaching and mentoring
- Verbal and written communication
- Deadline-oriented
- Employee scheduling
- Operations management
- Goal setting
Certification
- TABC
- Harris County Food Managers
- WSET Level I
Timeline
Server
The Woodlands Country Club
04.2023 - Current
General Manager
Common Bond Bistro And Bakery
10.2018 - 01.2023
Server
TGI Fridays
07.2016 - 09.2017
FOH Service Manager
Randal's
08.2014 - 05.2016
Associate of Arts - Hospitality Administration And Management
Lone Star College
High School Diploma -
The Woodlands College Park High School
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