Jason Carranco
Watsonville,CA
Summary
Dynamic Field Service Technician with a proven track record at Sierra Thermal, known for exceptional customer service and a positive attitude. Expert in troubleshooting, repair, and preventive maintenance, enhancing operational efficiency and team productivity. Skilled in both mechanical aptitude and fostering teamwork, consistently exceeding client expectations without compromising safety.
Overview
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1
Certification
Work History
Field Service Technician
Sierra Thermal
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
Education
Watsonville High School
Watsonville, CASkills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Field repairs
- Preventive Maintenance
- Customer service
- Teamwork and coordination
- Mechanical aptitude
- Inventory management
- Valid Driver's license
- Power tools operation
- Repair and installation
- Courteous and professional
- Heavy lifting
- Installation and maintenance
- Service quality
- Equipment inspection
- Equipment Repair
- Tool management
Certification
- Forklift Certification
- California Driver's License
- Six Sigma Certification
Timeline
Field Service Technician
Sierra Thermal
Watsonville High School