Jason Carsey
Las Vegas,NV
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Diligent Security professional with 17 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
20
20
years of professional experience
Work History
Security Guard
Marksman- Panorama Towers
05.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Interacted assertively but non-confrontationally with personnel and general public.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Inventory Coordinator/Customer Service Specialist
Meijer Grocery Super Centers
02.2004 - 04.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Managed inventory counts , re-ordering and organizing in- store storage
Security Guard/Patrol Officer
Industrial Business Services
12.2006 - 01.2021
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Reported irregularities such as fire and safety hazards to maintenance.
- Managed multiple sites for property and internal building
- Sites included , but limited to the apartment complexes, industrial facilities, professional office buildings and fire watches
Education
High School Diploma -
Millersport High School
Millersport, OH06.1994
Skills
- Customer Satisfaction
- Federal and State Regulation Compliance
- Weapons Screening
- Standards of Excellence
- Maintenance Requirements
- Attentive and Observant
- Foot and Vehicle Patrol
- Emergency Medical Care
- Premises Patrols
- Guest Services Assistance
- Smoke Alarms
- Investigate Incidents
- Issue Identification
- Reading Comprehension
- Perimeter Patrol
- Access Systems and Patrol
- Customer Inquiries
- Property Patrol
- Safety and Security
- Call and Complaint Investigation
- Legible Report Writing
- Facility and Grounds Patrol
Interests and Activities
- Active in various sporting events
- Travel, particularly National Parks
- Hiking, and outdoor activities
Timeline
Security Guard
Marksman- Panorama Towers
05.2021 - Current
Security Guard/Patrol Officer
Industrial Business Services
12.2006 - 01.2021
Inventory Coordinator/Customer Service Specialist
Meijer Grocery Super Centers
02.2004 - 04.2021
High School Diploma -
Millersport High School
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