Accomplished manager with a versatile background in customer service and warehouse operations. Recognized for strong time management and relationship-building skills, ready to drive impactful service improvements.
Overview
14
14
years of professional experience
Work History
Manager/Senior Customer Service Advisor
Elite Car Care
10.2025 - Current
Managed daily operations, ensuring high standards of vehicle maintenance and customer service.
Implemented quality control measures to enhance service delivery and customer satisfaction.
Warehouse Operations Manager
Rowerdink
01.2021 - 09.2025
Oversaw daily warehousing operations, ensuring efficient inventory management and timely order fulfillment.
Trained and mentored staff on safety protocols, equipment handling, and best practices for warehouse operations.
Coordinated logistics for inbound and outbound shipments, ensuring compliance with quality standards.
Managed stock levels through effective inventory tracking systems, optimizing storage space utilization.
Warehouse Operations Manager
A & JAY
04.2012 - 12.2020
Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
Analyzed performance metrics to identify areas for improvement in warehouse processes and productivity.
Fostered a culture of teamwork and communication among staff to improve overall operational effectiveness.
Education
High School Diploma -
Harry S Truman
Taylor , MI
06-1997
Skills
Customer service , Team leadership, Time management, Decision-making, Task delegation, Goal setting, & Relationship building