Jason Chen
Glaze Tea
1
year of professional experience
Dependable and hardworking with experience as both a barista and server in fast-paced environments. Skilled in customer service, multitasking, menu memorization, and maintaining a clean and organized workspace. Works well under pressure, communicates effectively, and thrives in team settings. Currently a sophomore at Georgia State University with a high school diploma and additional experience assisting with general warehouse tasks.
Work History
Barista
4 Months- Operated cash register and handled transactions accurately, providing exceptional customer service.
- Prepared and served a variety of tea beverages to ensure customer satisfaction.
- Operated the cash register and handled transactions accurately, providing exceptional customer service.
- Collaborated with team members to streamline beverage preparation processes for faster service.
- Adapted quickly to new menu items, enhancing customer experience through knowledge sharing.
- Engaged with customers to provide recommendations, fostering a welcoming atmosphere.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Assisted in inventory management by restocking supplies and monitoring product levels.
Server
3 Months- Provided excellent customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Managed food and beverage orders accurately, contributing to efficient service delivery during peak hours.
- Collaborated with team members to maintain cleanliness and organization of the dining area and kitchen.
- Collaborated with team members to maintain cleanliness and organization of the dining area and kitchen.
- Supported inventory management by tracking stock levels and notifying management of shortages or discrepancies.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted in training new staff on menu items and restaurant policies to enhance the onboarding experience.
Education
Bachelor of Science - Biology
High School Diploma
Skills
Exceptional customer service
Product knowledge
Sanitation practices
Attention to detail
Time management
Opening and closing duties
Team player
Friendly and outgoing
Timeline
Barista
Glaze Tea
04.2026 - CurrentRead More
Server
Umami Tavern
06.2025 - 09.2025Read More
Georgia State University
Bachelor of Science from Biology
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Brookwood High School
High School Diploma
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