Jason Clay
San Lorenzo,CA
Summary
Passionate Trainer with extensive knowledge of daily responsibilities in the field work with associates training and proven success working with different teams. Devoted to long-lasting and comprehensive results for every store. Trained in all areas with data, reading schematics, problem solving and SRS use.
Overview
3
3
years of professional experience
Work History
Trainer
SAS Retail Services
Livermore, CA
12.2021 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Assisting with creating, modifying, and improvising schedules.
- Managing multiple teams remotely and in person
- Managing multiple teams remotely and in person.
- Data entry.
- Daily recaps and evaluations.
- Auditing store visits, employees, and sections each night .
- Tracking attendance on all teams, adding to a daily recap.
- Pulling reports daily, assisting with running teams & training new hires and team leads
- Creating useful documents to share with teams
- Setting up online team meetings to share useful information
Team Lead
TNG Retail Services
Livermore, CA
11.2019 - 11.2021
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Data entry daily, managing times, and planning schedules
- Setting good representation with the clients and representing work with pride and taking ownership
- Managing, implementing and executing schematic detail
- Installing equipment, fixtures & displays
Assistant Team Lead
RMSI
Livermore, CA
07.2019 - 11.2019
- Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
- Managed team workload to reach production targets.
- Mentored and guided employees to foster proper completion of assigned duties.
- Data entry throughout the shift
Merchandiser
RMSI
Livermore, CA
03.2019 - 07.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Organized product and standard procedures
- Updated pricing and signage to complete product displays and educate customers.
- Used schematics for shelf resets/fixture/displays
Education
High School Diploma -
East Bay Arts High School
San Lorenzo08.2018
Skills
- Program Monitoring and Tracking
- Virtual Learning Management
- Team Exercises
- Microsoft Dynamics
- Microsoft Office
- Microsoft Project
- Google Drive
- Adobe Systems Adobe Acrobat
- Microsoft SharePoint
- Microsoft Access
- Microsoft Excel
- Microsoft Outlook
- Social Perceptiveness
- Attendance Tracking
- Judgment and Decision-Making
- Critical Thinking
- Time Management
- Active Listening
- Coordination
- Speaking
- Problem-Solving
- Negotiation
- Persuasion
- Monitoring
- Writing
- Team Monitoring
- Production Monitoring
- Job Assignments
- Process Improvement Initiatives
- Team-Building Exercises
- Field Support
- Quality Standards
- Task Monitoring
- Overseeing Personnel
- Strategic Planning
- Microsoft PowerPoint
- Computer Skills
- Event Planning
- Office Administration
- Team Collaboration
- Task Prioritization
- Meeting Coordination
- Data Entry
- Data Confidentiality
Accomplishments
- Used Microsoft Excel to develop tracking spreadsheets.
Timeline
Trainer
SAS Retail Services
12.2021 - Current
Team Lead
TNG Retail Services
11.2019 - 11.2021
Assistant Team Lead
RMSI
07.2019 - 11.2019
Merchandiser
RMSI
03.2019 - 07.2019
High School Diploma -
East Bay Arts High School
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