Experienced Finance and Sales professional with over 20 years of experience in the automotive industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
20
20
years of professional experience
Work History
Finance Director
AutoNation
Houston
General Sales Manager
Lithia Motors LLC
Houston, TX
05.2020 - Current
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Upheld company policies and implemented standards fairly.
Developed, implemented and tracked marketing strategies to maximize market share and profitability
Oversaw all aspects of variable operations including profitability, inventory management, F&I production, CIT, sales comp, etc
Grew sales volume and profitability consistently year over year while maintaining above region Customer Satisfaction Scores
Finance Director
Garff Automotive LLC
Houston, TX
05.2012 - 04.2020
Initially brought in to address a $7 Million CIT problem that resulted in all contracts funded and clean within 60 days while only unwinding 1 contract.
Managed four F&I contractors and monitored each manager's PVR, product penetration and funding on a daily basis.
Responsible for securing financing and funding for an average of 350 to 400 units per month
Consistently ranked as the #1 Finance Department in the company in PVR, Penetration and CIT
Increased back end PVR by over $650 per copy
Transferred to a second store to take care of a $6 Million CIT problem. Also reestablished a relationship with the captive lender to help prevent the dealer from being put on probation and possibly shut off from Chrysler Financial.
Finance Manager
Mac Haik Automotive
Houston, TX
09.2011 - 04.2012
Secured financing for and contracted between 60 and 85 customers per month.
Maintained above industry average in PVR at over $2,500 including new, used and special finance.
Maintained average CIT of under 5 days.
Finance Director
Auto Nation
Houston, TX
12.2008 - 08.2011
Managed finance departments for 3 dealerships
Managed producer's performance including PVR, product penetration and CIT.
Maintained well above national and regional averages in all measured metrics.
Maintained PVR over $2800 including new, used and special.
Finance Director
Ron Carter Automotive Inc
Alvin , TX
11.2001 - 12.2008
Managed the finance departments for Ford, Chrysler/Dodge/Jeep and used.
Introduced new products and helped raise average PVR by $700.
Secured financing and funding for over 350 customers per month while maintaining an average CIT of under 5 days.