Jason Cooper
Perris,United States
Summary
Enthusiastic Retail professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and training in foods,stocking and cash handling.. Motivated to learn, grow and excel in retail. Experienced with over 20 years of experience in retail profession . Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Overnight Stocker
Walmart
Perris, Ca.
04.2022 - Current
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
Merchandiser, Cashier-Bakery- Maintenace
Costco
Temecula, CA.
06.2000 - 05.2021
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue
- Mentored new team members on sales software system operation
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels
- Offered immediate assistance and menu advice to guests, documented orders and conveyed special requests to baker and assistants
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Collected and authorized payments of guests
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Established strong vendor relationships to maintain and support business.
- Educated employees on new merchandise during seasonal workshops.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
Manger
Cinema Star Theater
Perris, CA
10.1996 - 11.1999
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Maintained professional, organized and safe environment for employees and patrons
- Cross-trained existing employees to maximize team agility and performance
- Supervised labor costs and departmental expenses to remain in line with budget
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Accomplished multiple tasks within established timeframes
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Delivered feedback to decision-makers regarding employee performance and training needs
- Onboarded new employees with training and new hire documentation
- Kept detailed records of daily progress to identify and correct areas needing improvement
- Evaluated suppliers to maintain cost controls and improve operations.
Education
Math And Technology
DeVry University, Some College
undefined
Riverside Technical And Pharmacology
Skills
- Organization and Time Management
- Attention to Detail
- Maintenance and Repair
- Critical Thinking
- Flexible and Adaptable
- Dependable and Responsible
- Decision Making
- Problem-Solving
- Self-Motivated
- Teamwork and Collaboration
- Product Signage and Labeling
- Customer Needs Assessments
- End Cap Placement
Timeline
Overnight Stocker
Walmart
04.2022 - Current
Merchandiser, Cashier-Bakery- Maintenace
Costco
06.2000 - 05.2021
Manger
Cinema Star Theater
10.1996 - 11.1999
Math And Technology
DeVry University, Some College
undefined
Riverside Technical And Pharmacology
Similar Profiles
Charitha VemulaCharitha Vemula
Retail Associate (Part-Time) at WalmartRetail Associate (Part-Time) at Walmart
Felicia MaxwellFelicia Maxwell
Fashion Team Associate at WalmartFashion Team Associate at Walmart
Jennifer WingateJennifer Wingate
Personal Shopper at WalmartPersonal Shopper at Walmart