Jason Corbin
Columbia,KY
Summary
Agency Manager with a proven track record at Kentucky Farm Bureau, enhancing customer satisfaction and streamlining operations. Excelled in claims management and underwriting, boosting client relations through exceptional service. Skilled in sales management, demonstrated by significant contributions to team success and client retention.
Overview
29
29
years of professional experience
Work History
Agency Manager
Kentucky Farm Bureau
08.1998 - 04.2024
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by recommending appropriate insurance coverage.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees to create a positive working environment.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained high standards of customer service by building relationships with clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Salesman
Central Kentucky Window and Door
05.1995 - 08.1998
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Met with customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Negotiated prices, terms of sales and service agreements.
Education
Associate of Arts - Business
Lindsey Wilson College
Columbia, KY05-1998
Skills
- Claims Management
- Underwriting expertise
- Sales management
- Policy Renewals
- Customer Service
- Client Relations
Timeline
Agency Manager
Kentucky Farm Bureau
08.1998 - 04.2024
Salesman
Central Kentucky Window and Door
05.1995 - 08.1998
Associate of Arts - Business
Lindsey Wilson College
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