Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JASON COUGHLIN

Menifee,CA

Summary

Dynamic leader with a track record of driving business performance through effective leadership strategies and tactical decision-making. Demonstrated ability to enhance operational efficiency and strengthen financial outcomes. Expertise in implementing forward-thinking approaches that align with organizational goals.

Overview

20
20
years of professional experience

Work History

Practice Manager

Redhawk Vision Center
04.2023 - Current
  • Interfaced with patients, dispensed optical solutions and coordinated with multiple departments to within the practice to ensure team synergy and patient experience.
  • Streamlined processes and implemented upgrades to enhance operational efficiency.
  • Implemented scheduling enhancements to expand exam capacity.
  • Improved capture rate for patients on exams to selected solutions by 15% in less than six months.

District Manager

Leslies Poolmart
03.2020 - 03.2023
  • Guided a team of Store Managers in retail operations and sales processes.
  • Assisted in recruiting, interviewing, and selecting seasonal and full-time management candidates.
  • Ensured adherence to company guidelines by managing store standards and inventory processes.

Regional Director

General Nutrition Centers
08.2016 - 02.2020
  • Directed team of 26 Store Managers and 63 associates in retail operations and sales optimization.
  • Enhanced Sales and Guest Service programs, achieving positive same-store growth for three consecutive years.
  • Cultivated relationships with suppliers and vendors to optimize training and support resources.
  • Achieved record EBITDA production through strategic staffing upgrades and focused training initiatives.

Regional Director

Mattress Firm
01.2006 - 07.2016
  • Managed team of 16 District Managers across 171 locations in Phoenix, Tucson, Las Vegas, Houston, and Salt Lake City.
  • Drove growth from 82 stores to 171 locations within two years during three major acquisitions.
  • Collaborated with Operations Managers in four markets to enhance efficiency and optimize delivery capacity.
  • Executed improvements to Sales Process and Merchandising Strategy, resulting in over $150 million in sales for 2015.

Education

Harvard Business School CorpU Virtual Learning Platform
01.2014

BS - Education, Kinesiology

Stephen F. Austin State University
01.1998

Skills

  • Relationship building
  • Performance improvement
  • Partnership development
  • Staff training and development
  • Customer satisfaction
  • Budget development
  • Product promotion
  • Sales strategies
  • Strategic planning
  • Sales management
  • Operational efficiency
  • Customer experience
  • Inventory control
  • Market analysis

Accomplishments

  • Awarded Mattress Firm's Not Just Growth Award in 2010

Timeline

Practice Manager

Redhawk Vision Center
04.2023 - Current

District Manager

Leslies Poolmart
03.2020 - 03.2023

Regional Director

General Nutrition Centers
08.2016 - 02.2020

Regional Director

Mattress Firm
01.2006 - 07.2016

Harvard Business School CorpU Virtual Learning Platform

BS - Education, Kinesiology

Stephen F. Austin State University

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