Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
CustomerServiceRepresentative
Jason Cox

Jason Cox

Minneapolis,MN

Summary

Detail-oriented Software Engineering Intern with a strong foundation in writing and testing code to develop innovative software solutions. Proven ability to enhance software efficiency and reduce bugs through effective debugging techniques. Skilled in Java, JavaScript, and Python, with experience in full-stack development and agile methodologies. Collaborative team player committed to continuous learning and adapting to new technologies.

Overview

8
8
years of professional experience

Work History

Night Security Guard

Aimbridge Hospitality
Minneapolis, MN
08.2024 - Current
  • Communicated efficiently to ensure cooperation among emergency response teams.
  • Enhanced guest interactions with quality assistance to visitors and staff.
  • Adhered to security guidelines and protocols while enforcing company standards.
  • Compiled comprehensive incident reports to document emergencies and facility records.
  • Supported the formulation and execution of organizational security protocols.

Software Engineer Student

TripleTen
06.2024 - Current
  • Interpreted client demands to design software solutions generating detailed technical guidelines.
  • Enhanced output quality through systematic error correction.
  • Developed web applications using multiple engineering languages.
  • Participated in continuous learning opportunities to stay current with emerging technologies.
  • Collaborated with user experience team to enhance design and implement new features.
  • Employed integrated development environments (IDEs).
  • Coordinated with quality assurance teams to ensure software met all testing criteria.

Server

Good Day Cafe Bad Day Bar
Golden Valley, MN
01.2020 - 08.2024
  • Ensured precise handling of cash payments in line with organizational guidelines.
  • Resolved concerns by effectively addressing any issues with food or service.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Logged transaction data systematically to meet regulatory and internal standards.
  • Enforced regulations by verifying age through official identification checks.
  • Processed reservations efficiently, enhancing service flow.
  • Guided team members through restaurant protocols and presentation skills.
  • Ensured superior customer interactions for optimal satisfaction.

Food Runner

Good Day Cafe Bad Day Bar
Golden Valley, MN
03.2017 - 01.2020
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Regularly replenished supplies at customer service points to ensure smooth operation.
  • Organized and maintained cleanliness in the work environment continuously.
  • Maintained prompt service by efficiently following prescribed safety protocols.
  • Contributed to meeting dialogues focused on guest feedback and service betterment.
  • Maintain a friendly yet professional rapport with guests.

Education

Certificate of Technical Studies -

TripleTen - Software Engineering
Online
04-2025

Some College (No Degree) -

St. Paul Technical College
Saint Paul, MN

Skills

  • Customer Engagement
  • Collaborative Teamwork
  • Effective Organizational Skills
  • Interpreting procedures and instructions
  • Strong Work Ethic
  • Data Privacy Compliance
  • Consistent Time Management
  • Attention to Detail

Affiliations

  • Enthusiastic about problem-solving and understanding complex systems
  • Hands-on creator with a focus on bringing ideas to life
  • Passion for travel and outdoor activities

Timeline

Night Security Guard

Aimbridge Hospitality
08.2024 - Current

Software Engineer Student

TripleTen
06.2024 - Current

Server

Good Day Cafe Bad Day Bar
01.2020 - 08.2024

Food Runner

Good Day Cafe Bad Day Bar
03.2017 - 01.2020

Certificate of Technical Studies -

TripleTen - Software Engineering

Some College (No Degree) -

St. Paul Technical College
Jason Cox