Oversaw daily operations of fire crew to ensure timely and effective emergency response.
Managed personnel assignments and performance evaluations to strengthen team capabilities and accountability.
Led hands-on training sessions to enhance firefighting skills and promote safety awareness among team members.
Prioritized and organized tasks to efficiently accomplish service goals.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Collaborated effectively with team members to achieve project goals. with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cultivated collaborative environment to strengthen relationships among team members.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Maintained updated knowledge through continuing education and advanced training.
Managed inventory and supplies to ensure materials were available.
Completed day-to-day duties accurately and efficiently.
Auto Body Technician
Boring's Towing and Recovery
Turtletown, Tennessee
04.2006 - 02.2015
Executed precise bodywork repairs to ensure vehicles met safety standards.
Repaired collision damage for towing and recovery customers.
Evaluated vehicle damage to determine necessary repairs and costs.
Conducted thorough inspections to identify hidden damage and recommend solutions.
Removed damaged body panels and trim to restore vehicle integrity.
Sanded surfaces to ensure smoothness before paint application.
Mixed paint using manufacturer's specifications to ensure color accuracy.
Inspected and maintained tools to ensure optimal performance and safety.
Organized work area and tools to promote efficiency and reduce downtime.
Coordinated with Boring's Towing and Recovery staff on vehicle handling.
Builder/Finisher
Speciality Trim
Morganton, Georgia
06.2001 - 04.2006
Installed finish trim and custom millwork, contributing to refined aesthetics in residential and commercial interiors.
Delivered high-quality finishes on various surfaces, enhancing client satisfaction.
Utilized advanced techniques to prepare and finish surfaces according to specifications.
Measured, cut, and fitted molding, casing, and baseboards to exact specifications.
Constructed and assembled products with precision, adhering to design specifications.
Operated saws, nailers, and hand tools for precise carpentry work.
Coordinated with builders, framers, and painters on specialty trim schedules.
Owner
C&L Auto Body
Blue Ridge, GA
02.1999 - 09.2003
Directed C&L Auto Body shop operations and daily workflow to optimize service delivery and customer experienceResolved customer inquiries and complaints promptly to maintain positive relationships.
Oversaw budgeting and financial management.
Oversaw collision repair scheduling, bay assignments, and production flow
Handled parts ordering, vendor communication, and inventory tracking
Ensured compliance with local, state, and federal regulations.
Performed comprehensive repairs on various vehicle makes and models to restore functionality.
Reviewed and prepared customer estimates for vehicle repairs to ensure clarity, secure repair approvals, and provide timely vehicle status updates
Addressed and resolved customer concerns regarding repair processes and insurance claim questions to improve overall satisfaction
Auto Body Technician
Lawson's Chevrolet
Jasper, GA
06.1995 - 10.1999
Repaired collision damage for towing and recovery customers.
Removed and replaced damaged body panels and trim.
Straightened frames and realigned vehicle body components.
Replaced damaged body panels with new or recycled OEM parts.
Sanded and prepared surfaces for paint finishing.
Installed and aligned vehicle body parts and panels.
Mixed paint according to manufacturer's specifications and applied primer, basecoat, and clear coat finishes.
Repaired minor dents, dings, scratches, tears, and rips in vehicle upholstery.
Followed workplace safety protocols to prevent injuries, accidents and vehicle damage.
Followed safety procedures and used protective gear.
Coordinated with insurance companies for repair approvals.
Education
GED -
Fannin County High School
Blue Ridge, GA
05-2002
Skills
Emergency response
Incident command
Fire safety training
Apparatus inspection
Crew management
Personnel scheduling
Inventory management
Team leadership
Team collaboration
Critical problem-solving
Analytical thinking
Interpersonal communication
Accomplishments
City of Woodstock Firefighter of the Year 2017
City of Woodstock EMT/Firefighter of the Year 2018
Lieutenant / Sergeant / Fire & Safety Manager at Robert A. Deyton Detention Facility (GEO Group)Lieutenant / Sergeant / Fire & Safety Manager at Robert A. Deyton Detention Facility (GEO Group)