Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
OfficeManager
Jason Dareus

Jason Dareus

Plantation,United States

Summary

A dedicated professional with a background in fraud investigations and over a decade of experience in the finance, eager to explore new opportunities in the financial industry. Motivated and results-driven individual committed to making a positive impact. Proficient in analyzing complex transactions, identifying patterns, and mitigating fraud risks, expertise extends to various domains including check fraud, debit card fraud, online fraud, credit card fraud, account takeover, Anti-Money Laundering (AML), and identity theft.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Financial Crimes Analyst

Wells Fargo
01.2016 - Current
  • Perform thorough research, analysis, and examinations of fraudulent transactions, policy breaches, and uncommon scenarios
  • Utilize different investigative methods to spot patterns, trends, anomalies, and fraudulent schemes across multiple businesses - Conduct analyses of complaints, suggest remedies, and execute adjustments to minimize fraud exposure
  • Responded to customer concerns and questions on daily basis
  • Verified accuracy of accounts payable payments, resulting in 20% reduction in payment errors and check reissues
  • Provide guidance on fraud detection and investigation techniques to newly promoted Fraud Specialist IV.

Fraud Specialist IV

Wells Fargo
01.2013 - 01.2016
  • Effectively managed more than 50 inquiries and cases related to fraud in high-pressure call center setting per day
  • Employed a range of systems for data analysis, detection of fraud indicators, and implementation of suitable actions.
  • Independently conducted in-depth investigations and effectively resolved escalated fraud cases with a focus on analytical skills and attention to detail. Provided support to agents by assisting with claim processing, addressing system errors, and managing escalated customer complaints
  • Aided in the training of new recruits and the development of existing agents in fraud detection and prevention strategies.

Personal Banker

Wells Fargo
10.2009 - 08.2013
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services
  • Cross-sold bank products and services to meet customer needs and provide options
  • Worked closely with management to strategize sales techniques to increase branch production and customer service by 10%
  • Verified customer identity and reviewed documentation for accuracy
  • Monitored customer accounts to detect irregularities or suspicious activity
  • Backed up teller team by handling needs of new and existing customers at main counter

Education

Bachelor of Arts - Business Administration - Finance

Florida Atlantic University
Boca Raton, FL

Associate of Arts - Business Administration

Broward Community College
Davie, FL

Skills

  • Financial knowledge
  • Fraud detection
  • Dispute Resolution
  • MS Office
  • Financial data analysis
  • Fraud claims handling
  • Due diligence
  • Critical Thinking
  • Written Communication
  • Self-Motivated

Accomplishments

  • Completed Team Member development program, enhancing skills in fraud detection, investigation techniques, and risk mitigation strategies
  • Employee of the Month 5 times for consistently demonstrating exceptional performance and dedication to fraud prevention and resolution in 2015
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • 2 time winner of the Golden Coin award for outstanding contributions to fraud investigation and customer protection
  • 2018 Top Performer award for delivering high-quality work in a fast-paced environment


Certification

  • Certificates - Completed SQL Essential Training, enhancing proficiency in data analysis and database management
  • Completed IT and Cyber Security Risk Management certification, demonstrating expertise in identifying and managing security risks.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Financial Crimes Analyst

Wells Fargo
01.2016 - Current

Fraud Specialist IV

Wells Fargo
01.2013 - 01.2016

Personal Banker

Wells Fargo
10.2009 - 08.2013

Bachelor of Arts - Business Administration - Finance

Florida Atlantic University

Associate of Arts - Business Administration

Broward Community College
Jason Dareus