Lovette Gmah
Saint Paul,MN
Summary
Financial Crimes Investigator with five years of investigating fraud and Anti-Money Laundering cases. Five years of personal and business banking, customer onboarding through Customer Due Diligence. Strong risk management and experience working in a diverse team oriented environment. Adheres to compliance with BSA laws and regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Financial Crimes Analyst
Wells Fargo
05.2013 - Current
- Conducting both external fraud and AML cases.
- Filing Suspicious Activity Reports (SAR)
- Expert fraud investigator, covering many fraud typologies such as elder and venerable adult exploitation, wire fraud and technology fraud and other organized fraud rings.
- Investigating fraud cases within policy and procedures as well as within BSA guidelines, whilst performing thorough account transactions analysis for the purpose of identifying suspicious activity.
- Investigating low priority AML cases, specifically Currency Transaction Reporting (CTR) cases.
- Investigating and maintaining accurate case notes whilst managing case load.
- Reporting findings from investigation to case approver for a SAR or no SAR determination
- Identifying and determining when a case needs to be escalated to management and or law enforcement.
Personal and Business Banker
Wells Fargo
05.2013 - 02.2018
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Analyzed customers' financial information to deliver personalized account guidance.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
- Customer Due Dilligence
Education
LLM Law And With Criminology - Master of Law, Criminal Law
Birkbeck University of London
Bloomsbury, United Kingdom 03.2010
LLB Hons Law With Criminology - Law
Southampton University
Southampton, United Kingdom11.2009
Skills
- Member of the Association of Certified Financial Crimes Specialist
- Working towards ACFC certification follow by CFE
- Very strong written and verbal communication skills
- High attention to details and strong investigative skills whilst adhering to risk and BSA guidelines
- Time management and caseload managements
- Extensive knowledge of customer on boarding though the use of Customer Due Diligence
- Extensive knowledge of banking products eg DDA, loans/lines, credit cards etc
- Risk Analysis
- Self Sufficient
Certification
Currently obtaining ACFCS certification follow by Certified Fraud Examiner
Timeline
Financial Crimes Analyst
Wells Fargo
05.2013 - Current
Personal and Business Banker
Wells Fargo
05.2013 - 02.2018
LLM Law And With Criminology - Master of Law, Criminal Law
Birkbeck University of London
LLB Hons Law With Criminology - Law
Southampton University
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Mohamed HassanMohamed Hassan
Senior Software Engineer at MedtronicSenior Software Engineer at Medtronic