Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
2019
2019
years of post-secondary education
Work History
Aircraft Detailer
Self Employed Services
04.2024 - Current
Cleaned aircraft exteriors using specialized detailing products and techniques.
Inspected surfaces for imperfections and applied corrective measures as needed.
Collaborated with clients to determine specific detailing preferences and requirements.
Organized workspaces efficiently to streamline aircraft detailing processes.
Fuel Technician
Baldwin Aviation
Bay Minette
11.2023 - Current
Assessed fuel system performance to identify operational deficiencies and initiate corrective action.
Maintained records of current inventory levels of fuels, chemicals and lubricants.
Guided aircraft to designated areas using hand signals, batons, or other methods.
Conducted periodic inspections of fueling areas to detect potential hazards or problems.
Key Holder/Assistant Manager
Carrabba's Italian Grill
Mobile
11.2020 - 01.2024
Walked through restaurant to monitor staff and guest needs.
Handled guest comments and complaints to drive guest satisfaction.
Maintained cleanliness throughout restaurant according to industry standards.
Examined food preparation and beverage presentation to meet restaurant standards.
Identified areas of improvement and implemented solutions to enhance efficiency.
Server and Bartender
Ruby Tuesday
Fairhope
12.2016 - 12.2019
Provided excellent customer service by anticipating needs and responding promptly to requests.
Sales Associate
Office Depot
Daphne
05.2015 - 10.2017
Greeted and accommodated guests, building positive experience from first interaction.
Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Used good communication skills to reduce guest dissatisfaction.
Memorized menu to help diners make informed meal choices.
Used focus and memorization skills to keep track of tables and remember orders.
Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Handled customer complaints and inquiries in a courteous and efficient manner.
Engaged with guests to understand and anticipate customer service needs.
Provided accurate information about products, prices and availability both in person and over the phone.
Education
Associate Of General Studies - Engineering
Faulkner state
Bay Minette, AL
Completed coursework towards Aerospace engineering -
Auburn University
Auburn, AL
Skills
Leadership
Time management
Critical Thinking
Heavy Lifting
Reliability
Safety Procedures
Aircraft cleaning
Attention to detail
Effective communication
Interior detailing
Wax application
References
References available upon request
Timeline
Aircraft Detailer
Self Employed Services
04.2024 - Current
Fuel Technician
Baldwin Aviation
11.2023 - Current
Key Holder/Assistant Manager
Carrabba's Italian Grill
11.2020 - 01.2024
Server and Bartender
Ruby Tuesday
12.2016 - 12.2019
Sales Associate
Office Depot
05.2015 - 10.2017
Associate Of General Studies - Engineering
Faulkner state
Completed coursework towards Aerospace engineering -