Summary
Overview
Work History
Education
Skills
Timeline
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Leonardo Gomez

Dallas

Summary

Customers experience, working in a fast paced environment, multitasking while doing it in a calm demeanor, great communication skills and willingness to always learn.

Overview

9
9
years of professional experience

Work History

Aircraft Detailer

Higher Aviation
02.2023 - 04.2024
  • Assisted in maintaining a clean and organized work environment, promoting safety and efficiency among the team.
  • Upheld strict compliance with FAA regulations during all aspects of the detailing process, mitigating risks associated with non-compliance issues.
  • Delivered comprehensive aircraft detailing services to a diverse clientele, including private jet owners, commercial airlines, and government entities, ensuring each client received tailored service according to their unique needs.

Package Handler

FedEx
02.2021 - 12.2023
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Construction Worker

Self-employeed
06.2017 - 01.2021
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Customer Service Associate

El Carreton
03.2015 - 06.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Increased revenue by cross-selling and upselling products and services.




Education

Associate of Science - Architectural Engineering

Eastfield College
Mesquite, TX
05.2027

High School Diploma -

West Mesquite High School
Mesquite, TX
06.2017

Skills

  • Interior Detailing
  • Chemical Handling
  • Leadership skills
  • Bilingual (Spanish & English)
  • Customer communications

Timeline

Aircraft Detailer

Higher Aviation
02.2023 - 04.2024

Package Handler

FedEx
02.2021 - 12.2023

Construction Worker

Self-employeed
06.2017 - 01.2021

Customer Service Associate

El Carreton
03.2015 - 06.2017

Associate of Science - Architectural Engineering

Eastfield College

High School Diploma -

West Mesquite High School

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Leonardo Gomez