Jason DeBenedictis
Winter Park,FL
Summary
Detail-oriented luthier with a strong background in customer service and instrument customization. Known for enhancing workflow efficiency and training team members to deliver exceptional craftsmanship. Reliable team member who thrives in a fast paced environment. Proficient in high-end sales and up selling to guests with extensive knowledge on the given product.
Overview
7
7
years of professional experience
Work History
Luthier
Atlantic Strings
Winter Park, FL
08.2024 - Current
- Assessed and assembled high-quality string instruments, ensuring precision in craftsmanship.
- Conducted thorough setups and adjustments to optimize instrument playability and sound quality.
- Collaborated with clients to customize instruments, enhancing customer satisfaction through tailored solutions.
- Developed innovative methods for repairing damaged instruments, extending their lifespan and usability.
- Optimized workflow efficiency within the workshop by implementing proper tool organization systems that resulted in faster project completion times.
Server
Olive Garden
Winter Park, FL
02.2022 - 06.2023
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multi-table service, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation and presentation processes.
- Implemented upselling techniques that increased average check totals through effective communication.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Crew Member
Trader Joe's
Winter Park, FL
06.2023 - 08.2024
- Operated cash registers, processed transactions accurately, and maintained balanced tills.
- Assisted in inventory management, ensuring stock levels met demand and minimizing waste.
- Collaborated with team members to maintain store cleanliness and organization.
- Monitored product quality and freshness, ensuring compliance with company standards and customer satisfaction.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Shift Supervisor and Cook
Kilwins Chocolates & Ice Cream
Winter Park, FL
01.2020 - 02.2022
- Supervised daily operations, ensuring adherence to quality standards and efficient workflow.
- Trained and mentored team members to enhance product knowledge and customer service skills.
- Implemented inventory management practices, reducing waste and optimizing supply levels.
- Resolved customer inquiries and complaints, fostering positive relationships and repeat business.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Crafted artisanal chocolates using traditional techniques and high-quality ingredients.
- Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
- Enhanced customer satisfaction by creating visually appealing and delicious chocolate products.
Associate
Panera Bread
Winter Park, FL
10.2018 - 11.2019
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in training new team members on operational procedures and company standards.
- Supported inventory management by restocking supplies and monitoring product levels.
Education
High School Diploma -
Winter Park High School
Winter Park, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
Timeline
Luthier
Atlantic Strings
08.2024 - Current
Crew Member
Trader Joe's
06.2023 - 08.2024
Server
Olive Garden
02.2022 - 06.2023
Shift Supervisor and Cook
Kilwins Chocolates & Ice Cream
01.2020 - 02.2022
Associate
Panera Bread
10.2018 - 11.2019
High School Diploma -
Winter Park High School