Jason Donahue
San Antonio,TX
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in automotive sales in finance. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational finance departments and sales teams.
Overview
14
14
years of professional experience
Work History
Founder & CEO
DRIVE Dealer Services
10.2024 - Current
- Enhanced service efficiency and profitability through strategic operational initiatives.
- Maintained dealer relationships, achieving high customer satisfaction and retention rates.
- Identified new business opportunities through comprehensive market research.
- Developed training materials and facilitated sessions on finance best practices.
- Managed financial planning, budgeting, and resource allocation for operations.
- Analyzed performance metrics, driving continuous service improvement initiatives.
COO & Vice President
Agents Management Group
11.2012 - 10.2024
- Enhanced organizational efficiency by developing effective operational strategies.
- Streamlined processes to improve workflow and optimize resource allocation.
- Fostered leadership skills in finance teams through targeted mentoring initiatives.
- Implemented performance metrics to drive productivity in finance departments.
- Facilitated meetings to assess progress and address strategic challenges effectively.
- Developed high-performing teams through strategic hiring and performance management practices.
Sales Manager
Jay Wolfe Acura
11.2011 - 11.2012
- Increased sales volume by developing and implementing targeted sales strategies.
- Enhanced team performance through training and mentoring on product knowledge.
- Led sales meetings to set objectives and review performance metrics.
- Streamlined processes to improve efficiency in lead management and response times.
- Utilized CRM systems to track interactions and improve follow-up effectiveness.
- Resolved customer issues promptly, ensuring high client satisfaction and retention.
Sales Specialist
McGrath Acura of Westmont
11.2011 - 11.2012
- Achieved 30-40 additional monthly sales through strategic customer upgrades.
- Enhanced customer loyalty by cultivating strong relationships and providing exceptional service.
- Utilized CRM software to efficiently manage customer interactions and sales pipelines.
- Educated customers on product benefits, guiding them to optimal choices.
- Boosted customer satisfaction through tailored product recommendations and support.
- Exceeded sales quotas consistently, driving significant revenue growth.
Education
Bachelor of Arts - Graphic Design And Business Administration
Kansas State University
Manhattan, KS05-2009
Skills
- Analytical problem-solving
- Management consulting
- Strategic business development
- Industry expertise
- Legal compliance
- Policies and procedures development
- Digital marketing expertise
- Entrepreneurial mindset
- Client relationship management
Timeline
Founder & CEO
DRIVE Dealer Services
10.2024 - Current
COO & Vice President
Agents Management Group
11.2012 - 10.2024
Sales Manager
Jay Wolfe Acura
11.2011 - 11.2012
Sales Specialist
McGrath Acura of Westmont
11.2011 - 11.2012
Bachelor of Arts - Graphic Design And Business Administration
Kansas State University