
Detail-oriented and accomplished trainer with expertise in conducting in depth investigations of crimes and developing facts from evidence. Excel at documenting all investigative actions in a thorough, timely, and appropriate manner. Adept at minimizing potential risk occurrences by applying various procedures and controls. Skilled at mentoring and training employees to enhance their application and positive impact in a customer facing environment. Proficiency in G-Suite, Microsoft Office & various SaaS based applications, and training material creation/implementation. Instrumental in resolving community queries and emergencies in a positive and efficient manner.