Results-driven Operations Management Director with expertise in strategic planning, team management, and data-driven decision making. Successfully implemented process improvements to enhance operational efficiency and fostered a culture of coaching and mentoring.
Overview
17
17
years of professional experience
17
17
Certifications
2
2
Degrees
Work History
Operations Management Division Director
Marine Aviation Logistics Squadron 36
Okinawa, Japan
08.2025 - Current
Developed strategic plans to enhance operational efficiency within division.
Coordinated training programs to improve team performance and readiness.
Implemented process improvements to streamline communication across departments.
Analyzed data trends to support decision-making and resource allocation.
Facilitated cross-functional meetings to align team objectives with organizational goals.
Developed strategic plans to address market shifts and capitalize on new business opportunities.
Built partnerships with other divisions to leverage collective strengths in developing comprehensive solutions for clients' needs.
Mentored junior staff members, fostering professional growth and building a strong talent pipeline for future leadership positions in the division.
Oversaw risk management efforts, proactively addressing potential threats to business continuity while minimizing negative impacts on operations.
Trained staff and provided successful techniques to improve overall service to customers.
Improved division productivity by streamlining processes and implementing new project management tools.
Optimized supply chain management processes to ensure timely procurement of materials while minimizing waste and costs associated with excess inventory storage.
Recruiting Station Director
Recruiting Station San Antonio
San Antonio, TX
08.2022 - 07.2025
Developed and implemented strategic recruitment plans to enhance talent acquisition efficiency.
Collaborated with hiring managers to define job requirements and streamline interview processes.
Managed end-to-end recruitment process, ensuring timely communication with candidates throughout the lifecycle.
Established relationships with external agencies to expand sourcing channels for diverse talent pools.
Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements.
Managed applicant tracking systems to keep recruitment processes organized.
Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
Streamlined recruiting processes for entire team.
Managed recruitment team and trained and mentored new advisors.
Facilitated training sessions for internal stakeholders on best practices in interviewing techniques and effective candidate evaluation methods.
Implemented data-driven recruiting methods, utilizing analytics to inform decision-making processes and optimize results.
Established and maintained contacts with schools, employment agencies and other public organizations to find and attract applicants.
Conducted thorough market research to stay informed of industry trends and competitor practices in talent acquisition strategies.
Reduced time-to-fill for open positions by establishing relationships with passive candidates and nurturing talent communities.
Senior Enlisted Advisor
Marine Aviation Logistics Enterprise Information Technology
Patuxent River, MD
06.2018 - 07.2022
Advised senior leadership on strategic initiatives to optimize resource allocation and project management.
Collaborated with IT specialists to integrate new technologies into existing logistical frameworks, driving innovation.
Facilitated regular briefings for stakeholders to communicate progress on key projects and identify areas for improvement.
Optimized logistics processes for timely delivery of critical supplies during deployments, supporting mission success in challenging environments.
Contributed to mission planning efforts through expert analysis of intelligence data gathered from multiple sources.
Championed professional development opportunities for enlisted personnel by organizing relevant workshops or seminars regularly.
Developed and implemented customized training programs tailored to specific needs, boosting team readiness and performance.
Collaborated with interdisciplinary teams to develop strategic plans, ensuring mission success across various contexts.
Implemented change management strategies that enhanced adaptability among enlisted members when facing evolving operational demands.
Evaluated organizational performance using key metrics, identifying areas requiring attention or improvement efforts effectively.
Led cross-functional teams to enhance operational efficiency in logistics processes.
Aviation Logistics Supply Specialist
Marine Aviation Logistics Squadron 29
Jacksonville, NC
11.2008 - 01.2021
Managed inventory controls to ensure accuracy and availability of essential supplies.
Streamlined procurement processes, enhancing efficiency in order fulfillment and delivery timelines.
Developed training materials for personnel on supply chain protocols and inventory management systems.
Collaborated with cross-functional teams to optimize logistics operations and reduce turnaround times.
Warehouse Supply Supervisior
Marine Aviation Logistics Squadron 29
Jacksonville, NC
04.2015 - 05.2018
Supervised supply chain operations to ensure efficient inventory management and timely distribution of materials.
Analyzed supply chain data to identify trends, driving strategic decisions for process improvements and cost reductions.
Mentored junior staff in operational procedures, fostering a culture of continuous improvement within the team.
Streamlined logistics operations through effective project management, enhancing overall efficiency and productivity within the squadron.
Developed standard operating procedures for supply chain operations, ensuring consistent performance across the team.
Mentored junior staff members, fostering their professional development and contributing to a positive work environment.
Enhanced team productivity by providing ongoing training initiatives targeted at improving skills gaps among employees.
Maintained strict compliance with industry regulations by staying updated on changes in legislation and adapting processes accordingly.
Led cross-functional teams in continuous improvement projects, enhancing overall operational efficiency.
Conducted regular inventory audits to maintain accurate stock levels and prevent stockouts or overstocking situations.
Optimized warehouse layout to increase storage capacity and streamline product retrieval processes.
Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
Supervised and managed employees during sorting, packaging and return procedures.
Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
Increased global supply chain efficiency and development by leading cross-functional teams and enabling supplier integration and management technology tools, upgrades.
Implemented quality control measures to enhance accuracy in order fulfillment and reduce discrepancies.
Developed training programs for staff on supply chain best practices, enhancing team performance and knowledge retention.
Warehouse Supply Specialist
Marine Aviation Logistics Squadron 36
Okinawa, Japan
02.2012 - 03.2015
Streamlined inventory management processes to enhance accuracy and efficiency in supply chain operations.
Coordinated logistics for timely shipments, ensuring compliance with safety and operational standards.
Implemented best practices for material handling, reducing waste and improving workflow effectiveness.
Trained and mentored junior staff on warehouse operations, promoting a culture of safety and teamwork.
Led cross-functional teams to execute process improvements, resulting in enhanced operational performance metrics.
Evaluated new technologies and systems for potential integration into existing logistics frameworks, driving innovation efforts.
Designed warehouse solutions meeting daily challenges within tight deadlines.
Performed material handling processes to continually improve accuracy and productivity.
Recorded discrepancies and damages to inventory for accounting and record purposes.
Conducted regular performance evaluations for warehouse staff, providing constructive feedback to support employee growth and development.
Collaborated with other departments to address any supply chain issues promptly, ensuring minimal disruption to operations.
Coordinated cross-functional teams for successful implementation of new technology systems within the warehouse environment.
Performed quality assurance assessment to determine areas for improvement.
Streamlined the pick-and-pack process for faster order processing, resulting in increased customer satisfaction.
Supported site manager to direct employee workload and conditions of job site.
Trained new team members on warehouse procedures, contributing to a more productive and knowledgeable workforce.
Stocked designated items on shelves, end caps and displays.
Reviewed order slips, picked products and staged merchandize to be shipped.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Created and enforced detailed organization processes to increase quality and service standards.
Labeled products, rotated stock and fronted merchandise for appealing display.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Aviation Logistics Supply Specialist
Marine Aviation Logistics Squadron 29
Jacksonville, NC
11.2008 - 01.2012
Developed strategic plans to enhance operational efficiency within division.
Coordinated training programs to improve team performance and readiness.
Implemented process improvements to streamline communication across departments.
Analyzed data trends to support decision-making and resource allocation.
Conducted audits of inventory systems, ensuring compliance with military regulations and standards.
Mentored junior staff on best practices in supply management and operational procedures.
Achieved compliance with audit performance requirements.
Maintained audit trails to adhere to performance requirements.
Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
Built highly collaborative teams to provide operational support and equipment management.
Determined, rectified, and noted performance factors by identifying trends affecting supply accountability.
Created work instructions to align with Project Management Business Process (PMBP) and ISO standards.
Evaluated supply policies, plans and procedures to identify inefficiencies and problems impacting logistics operations and supply accountability.
Improved operating efficiency of forward operating battle units.
Education
Bachelor of Science - Business
American Military University
Charles Town, WV
05-2026
Certificate - Life Cycle Logistics Level 1
Defense Aquistions University
02-2021
Associate of Applied Science - Criminal Justice
College of Southern Maryland
La Plata, MD
12-2020
High School Diploma -
Maurice J. McDonough High School
Pomfret, MD
06-1999
Skills
Process development
Developing business strategy
Progression planning
Developing processes
Problem-solving
Time management
Multitasking and organization
Team collaboration
Decision-making
Strategies and goals
Stakeholder engagement
Coaching and mentoring
Client relations
Analytical thinking
Operations management
Goal setting
Issues resolution
Project management
Organizational development
Content development
Crisis management
Team management
Leadership development
Team building
Data-driven decision making
Staff management
Public speaking
Strategic planning
Meetings and presentations
Relationship management
Communication management
Key relationships
Division administration
Innovation management
Conflict resolution
Creativity and innovation
Task delegation
Contract and vendor management
Talent acquisition
Employee development
Risk management
Charismatic leader
Performance management
Process improvement
Project coordination
Program management
Government relations
Negotiation
Logistics management
Vendor relationship management
Affiliations
United States Marine Corps
Magna Cum Laude
Phi Theta Kappa
Certification
Aviation Supply Specialist, 2009
Certified Lean Six Sigma White Belt, 2010
Certified Lean Six Sigma Yellow Belt, 2011
Logistics Chain Management, 2014
Certified Lean Six Sigma Green Belt, 2016
Managers' Internal Control Program, 2016
Joint Aviation Supply & Maintenance Material Management, 2017
Logistics Specialist, 2018
Fundamentals of System Acquisition Management, 2020
Business Management, 2021
Life Cycle Logistics Level 1, 2022
Acquisitions Specialist, 2023
Enterprise Management, 2024
Fundamentals of Lean and Six Sigma, 2026
Six Sigma Team Dynamics/Success Factors, 2026
Six Sigma Planning and Deployment, 2026
Certified Lean Six Sigma Black Belt, 2028
Work Preference
Salary Range
$80000/yr - $200000/yr
Portfolio
Resume
Cover Letter
Program Learning Summaries
Executive Summary
Transcripts
Letters of Recommendation
Marquis Maxwell
Christopher Alexander
Mike Jenkins
Preston Atwell
Donald Hess
Timeline
Operations Management Division Director
Marine Aviation Logistics Squadron 36
08.2025 - Current
Recruiting Station Director
Recruiting Station San Antonio
08.2022 - 07.2025
Senior Enlisted Advisor
Marine Aviation Logistics Enterprise Information Technology
Division Administrator and Operations Manager at Virginia Commonwealth UniversityDivision Administrator and Operations Manager at Virginia Commonwealth University