Jason Dossett
Bronx ,NY
Summary
A trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help. Looking to join a renewable energy company in the position of Dispatcher.
Overview
8
8
years of professional experience
Work History
Delivery Dispatcher
Amazon
09.2023 - 01.2024
- Increased dispatcher productivity with thorough training on routing software and communication tools.
- Maintained accurate records of dispatched orders, tracking details, and customer information for future reference.
- Streamlined dispatch processes by identifying inefficiencies and implementing improvements where necessary.
- Mitigated potential conflicts or issues between drivers through effective mediation techniques.
Delivery Driver
Capsule Pharmacy
08.2022 - 05.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions, and used GPS technology to make deliveries.
Maintenance Supervisor
Middboro Mangement
11.2018 - 05.2022
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 15 employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
Butcher
Whole Food Market
11.2016 - 07.2018
- Complied with food safety, hygiene, and sanitation regulations for safe food preparation.
- Cut, trimmed, and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Stocked, rotated, and priced merchandise to meet store standards.
Transport Driver
C-REL Transportation INC
05.2016 - 05.2018
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
Education
GED -
Hostos Community College of The City University of New York
The Bronx, NY05.2024
Skills
- Multitasking efficiency
- Strong Organizational Abilities
- Critical thinking abilities
- Dispatch Software Familiarity
- Customer Relations
- Relationship Building
Timeline
Delivery Dispatcher
Amazon
09.2023 - 01.2024
Delivery Driver
Capsule Pharmacy
08.2022 - 05.2023
Maintenance Supervisor
Middboro Mangement
11.2018 - 05.2022
Butcher
Whole Food Market
11.2016 - 07.2018
Transport Driver
C-REL Transportation INC
05.2016 - 05.2018
GED -
Hostos Community College of The City University of New York