I have spent majority of my adult life working at one company(Serv-U-Success). I have been a ASM at night leading crews of 20+ doing remodels for versus Meijer stores and turned out the best ratings in the company at the times of my service.
Work History
Assistant Manager
19 Years 8 Months
Serv-U-Success | 11.2006 - Current
Supported daily operations by coordinating schedules and managing team communications.
Assisted in training new staff on company policies and operational procedures.
Streamlined inventory management processes to enhance accuracy and efficiency.
Ensured compliance with company standards through regular audits and assessments.
Developed training materials to facilitate employee development and improve performance outcomes.
Monitored team performance, providing feedback to enhance productivity and morale.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Improved customer satisfaction by addressing and resolving complaints promptly.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma
Henry Ford H.S | Detroit, MI | 06-1996
Skills
I have been working for Serv-U-Success For roughly 20 years. Worked 10 years had to quit come back and I'm on my second 10 years. I'm a expert in merchandising
leading a crew of 20 and have a reputation of being a hard worker that always gets the Job at hand completed.