Jason Dwyer
Macomb,MI
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Performance improvement professional with solid experience in driving organizational efficiency and enhancing operational processes. Known for strong focus on collaboration and achieving tangible results through effective team leadership and flexibility in dynamic environments. Skilled in data analysis, process optimization, and change management. Dependable and adaptable, consistently meeting evolving needs and delivering impactful outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Performance Improvement Coordinator
Henry Ford Providence Southfield
08.2024 - Current
- Developed comprehensive performance improvement plans, addressing identified issues and ensuring timely execution.
- Tackled complex challenges related to process bottlenecks and inefficiencies by utilizing innovative problem-solving approaches that delivered measurable results.
- Established cooperative and professional working relationships by being courteous, respectful and communicative.
- Leveraged data analysis tools to track performance metrics, guiding decision-making and prioritization efforts.
RN Supervisor
Ascension Providence Rochester Hospital
05.2022 - 08.2024
- Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
- Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
- Coordinated staffing schedules to meet patient needs while adhering to budgetary constraints.
- Actively listened to concerns from both patients and staff members regarding issues related to patient care.
- Collaborated with other departments to ensure quality patient care was provided throughout the hospital system.
- Evaluated patient records regularly to identify opportunities for improvement in service delivery.
House Supervisor
Ascension Providence Rochester Hospital
03.2021 - 05.2022
- Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Developed strategies for improving efficiency in operations while maintaining quality standards.
- Managed daily staffing needs including scheduling shifts, managing call-offs and recruiting additional personnel as needed.
- Investigated customer complaints related to patient care services provided by the department.
- Collaborated with other departments within the facility to coordinate interdisciplinary care plans for patients.
Registered Nurse
Ascension Macomb-Oakland Hospital
06.2019 - 03.2021
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Administered medications as prescribed by physician orders.
- Assessed patient's learning needs and provided appropriate teaching materials.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Paramedic
Medstar Ambulance
03.2015 - 06.2019
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
- Assessed emergency situations and prioritized medical care for patients.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
Emergency Medical Technician/Paramedic
Star EMS
01.2012 - 03.2015
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Demonstrated dedication to providing quality care through continued training and education.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
Education
Bachelors of Science in Nursing -
University of Phoenix
Phoenix, AZ02.2024
Associate of Science in Nursing -
Macomb Community College
Clinton Twp, MI05.2019
Paramedic Course -
McLaren Oakland Hospital EMS Education
Pontiac, MI08.2014
Basic Emergency Medical Technician -
Macomb Community College
Clinton Twp, MI01.2012
Skills
- Clinical Leadership
- Quality Improvement
- Interdisciplinary Collaboration
- Clinical Documentation
- Critical Thinking
- MS Office
- First Aid/CPR
- Effective communication
- Process improvement strategies
- Key performance indicators
Certification
- Basic Life Support (BLS) for Healthcare Providers - American Heart Association.
- Registered Nurse License (RN) - State Board of Nursing.
- Incident Command System Certifications 100-400 Levels – Federal Emergency Management Agency.
- Firefighter I Certification (FF I) - International Fire Service Accreditation Congress (IFSAC).
- Firefighter II Certification (FF II) - International Fire Service Accreditation Congress (IFSAC).
Timeline
Performance Improvement Coordinator
Henry Ford Providence Southfield
08.2024 - Current
RN Supervisor
Ascension Providence Rochester Hospital
05.2022 - 08.2024
House Supervisor
Ascension Providence Rochester Hospital
03.2021 - 05.2022
Registered Nurse
Ascension Macomb-Oakland Hospital
06.2019 - 03.2021
Paramedic
Medstar Ambulance
03.2015 - 06.2019
Emergency Medical Technician/Paramedic
Star EMS
01.2012 - 03.2015
Associate of Science in Nursing -
Macomb Community College
Paramedic Course -
McLaren Oakland Hospital EMS Education
Basic Emergency Medical Technician -
Macomb Community College
Bachelors of Science in Nursing -
University of Phoenix
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