JASON EBELING
Pflugerville,TX
Summary
Dependable and driven Account Manager with attentive approach to ensuring client’s needs are met while maintaining metrics at a company level. Always ready to support team needs, as well as customer needs for success.
Experienced professional prepared to contribute to dynamic organization. Proven track record of optimizing vendor partnerships and streamlining procurement processes. Known for strong team collaboration and adaptability in fast-paced environments, leveraging negotiation and relationship-building skills.
Overview
14
14
years of professional experience
Work History
Vendor Success Manager
Worksmith
06.2023 - Current
- Managed vendor relationships to ensure timely delivery of services and materials.
- Implemented quality control measures to maintain compliance with company standards.
- Trained new vendors on operational protocols and best practices for service delivery.
- Developed vendor performance evaluation criteria to assess service quality and reliability.
- Facilitated communication between vendors and internal teams to resolve issues promptly.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
Carrier Sales Representative
Arrive Logistics
01.2021 - 06.2023
- Applied excellent organizational and multitasking abilities to handle simultaneous customer team and client business needs, while avoiding unnecessary delays or errors.
- Focus on building new relationships with carrier partners and clients across the country.
- Strong communication skills with demonstrated ability to get things done over the phone, via email or face to face interactions.
- Active liaison for the client to ensure they are getting the most positive outcome, while educating on business practices.
Lead Bartender
Fairmont Austin
03.2021 - 07.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Orchestrated numerous private parties, business meetings and formal engagements.
Bartender
Brewtorium
06.2020 - 02.2021
- Set up bar for operation, obtained cash bank and stocked service bar.
- Managed bar inventory, restocked supplies and placed orders for beer, wines, meads and ciders.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Operated efficiently in high-volume setting to prepare and serve Brewtorium customers as well as assisting brewers with their needs.
- Provided exceptional customer service, which resulted in returning customers.
Head Bartender
North By Northwest LLC
08.2016 - 04.2020
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Developed specialty drinks to work with seasonal menu changes, sustaining customer interest and solid bar revenue.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Trained new bartenders on all aspects of job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations.
Head Bartender
Gumbo's Georgetown
09.2011 - 08.2016
- Educating staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Education
Bachelor of Arts - Education
Texas State University
San Marcos, TX05.2007
Skills
- Providing vendor assistance
- Issue resolution
- Relationship management
- Customer needs assessment
- Payment processing
- Cultivating positive professional relationships
- Active listener to client needs
- Maintaining company and client satisfaction metrics
Accomplishments
- Collaborated with team of 17 in the development of Pandora.
- Achieved a 5 star rating by completing every request with accuracy and efficiency.
- Promoted to Vendor Success Manager after 2 years with the company.
Timeline
Vendor Success Manager
Worksmith
06.2023 - Current
Lead Bartender
Fairmont Austin
03.2021 - 07.2021
Carrier Sales Representative
Arrive Logistics
01.2021 - 06.2023
Bartender
Brewtorium
06.2020 - 02.2021
Head Bartender
North By Northwest LLC
08.2016 - 04.2020
Head Bartender
Gumbo's Georgetown
09.2011 - 08.2016
Bachelor of Arts - Education
Texas State University