Jason E Smith
Coupeville,WA
Summary
Experienced Management candidate that is successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.
Overview
24
24
years of professional experience
Work History
Shipside Operations Specialist
THE BOEING COMPANY
Everett, WA
03.2022 - 08.2023
- Analyzed customer feedback to improve operations processes and increase customer satisfaction.
- Identified areas of improvement in current operations systems. Collaborated with other departments to develop solutions that addressed operational issues across the organization.
- Provided training and guidance to staff on operational procedures, policies, and regulations.
- Performed root cause analysis on identified problems to determine appropriate corrective action.
- Identified operational and performance issues and worked with managers to resolve concerns.
Modification Mechanic /Team Lead
THE BOEING COMPANY
Everett, WA
06.2018 - 03.2022
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Coordinated resources across multiple teams to achieve project goals within budget constraints.
- Used technical documentation (ENG DWGs; technical specifications, wiring diagrams) to complete all assigned tasks. • Used precision measuring tools to perform operations where tight tolerances were required.
- Familiar with troubleshooting specialty tooling ( multimeters, oscilloscopes, spectrum analyzers, etc.) ensuring that all required systems are performing as designed.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Lead a team of 7 mechanics to complete aircraft build with minimal rework and ahead of scheduled completion time on several aircraft.
Aircraft Test Technician
THE BOEING COMPANY
Everett, WA
01.2011 - 06.2018
- Performed electronic testing and inspection using measurement devices such as multimeters, oscilloscopes, spectrum analyzers, etc
- Used detailed schematics, drawings, and instructions tp verify that aircraft system were working as designed and were defect free.
- Able to have high levels of concentration and attention to detail with outstanding work efficiency and accuracy.
- Performed inspections and repairs on aircraft components, including engines, landing gear, brakes and electrical systems.
- Diagnosed and troubleshot malfunctions in aircraft systems utilizing technical manuals and diagnostic equipment.
- Repaired and replaced defective components using soldering techniques or riveting machines.
- Conducted tests on newly installed aircraft components to ensure proper functioning.
Avionics Tech/Supervisor/Quality Inspector
US Navy
04.1999 - 02.2010
Shipside
- Developed and maintained technical processes to ensure efficient operations.
- Trained staff on new technologies and software applications.
- Monitored performance of technical equipment and systems, troubleshooting as needed.
- Ensured compliance with safety regulations in the workplace.
- Directed and supervised team of 20 plus junior sailors in daily operations.
- Conducted daily meetings with team members and seniors to discuss daily requirements to support flight schedule.
- Monitored production process to ensure quality control standards are met at all times.
- Collaborated with junior sailors and peers on improvement projects related to quality assurance.
- Provided technical support to junior sailors regarding quality issues that affected their work.
- Verified incoming material was properly labeled, identified and stored according to specified requirements.
- Inspected packaging for completeness, correctness and damage prior to shipping out orders.
Education
High School Diploma -
Skagit Valley College
Mount Vernon, WA06.2016
Skills
- Schedule Development
- Strategic Planning
- Business Development
- Operations Management
- Process Improvement
- Staff Management
- Data Analytics
- Policy and Procedure Development
- Policy Enforcement
- Team Building
- Goal-Oriented
- Complex Problem-Solving
- Training and Mentoring
Timeline
Shipside Operations Specialist
THE BOEING COMPANY
03.2022 - 08.2023
Modification Mechanic /Team Lead
THE BOEING COMPANY
06.2018 - 03.2022
Aircraft Test Technician
THE BOEING COMPANY
01.2011 - 06.2018
Avionics Tech/Supervisor/Quality Inspector
US Navy
04.1999 - 02.2010
High School Diploma -
Skagit Valley College
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