JASON FERGUSON
Yorktown,VA
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Operations
Bethel Baptist Church
Yorktown, VA
03.2018 - Current
- Oversee the daily administrative operations of the church, working with office staff and ministry leaders to provide for functional programs and ministries; provide the proper tools (computers, software, equipment, training, etc.) in order for staff and volunteers to fulfill their duties effectively and efficiently; review and manage the church calendar; conduct performance conferences with individual staff, reviewing and supporting their goals; coordinate and lead weekly staff meetings and other activities designed to clarify and execute the goals, objectives, and programs.
- Supervise office, kitchen, cleaning staff in scheduling, evaluating, training
- Maintain and manage church buildings and grounds, to include picnic facilities
- Maintain all building automated environmental control systems
- Determine remedial maintenance needs of assigned buildings and grounds
- Maintain correct stock levels of repair or replacement parts
- Coordinate with suppliers, contractors, engineers and others concerning equipment operations maintenance, and repair
- Identify/manage facility contracts and agreements between church and outside organizations
- Ensure that safety issues and/or hazardous conditions and/or equipment issues are resolved and appropriately corrected
- Responds to security alarms when activated and manages the safety and security of the facility and grounds
- Oversee the work of contractors/vendors to ensure that work is performed according to negotiated standards and specifications
- Maintain maintenance and repair work log and ensure accurate record keeping
- Create and manage the facility operations budget in coordination with the Building and Grounds committee
- Oversee annual fire inspection
- Identify areas for reducing facility operating costs and make recommendations on implementation to the Building and Grounds Committee.
- Ability to perform cost benefit analysis to aid Building and Grounds Committee decisions for identification of funding value added investments.
- Identify facility upgrades for future consideration and make recommendations for approval to Building and Grounds Committee.
- Understanding and application of asset management principles.
Branch Manager
Chapel Valley Landscape Company
Norfolk, VA
12.2014 - 03.2018
- Responsible for the delivery of high quality landscape maintenance, irrigation and integrated pest management services on all contracted properties within the Hampton Roads Market
- Also responsible for personnel and equipment safety, team development, and meeting overall branch profitability through direct supervision of all marketing, financial performance, sales, operations, and personnel development for assigned branch
- Increased topline revenue from $770,000 in 2014 to $1.8 million in 2017
- Managed profit and loss statements and performance of branch to grow profits from .5% in 2014 to10% in 2017 while growing and developing a staff of 20 employees consisting of business development executives, account managers, administrators, crew supervisors, and crew members.
Account Manager
BrightView Landscape
Yorktown, VA
01.2010 - 12.2014
- Responsible for providing high quality customer service to existing customers and coordinating with operations managers to meet clients' expectations by inspecting properties and making recommendations for landscape improvements
- Responsible to sell landscape enhancements to existing clients, renew existing landscape contracts, and sell new accounts to exceed new sales goals
- Managed $1.5 million in maintenance contracts along with $230,000 in new maintenance sales and $340,000 in enhancement sales within the 2014 year.
Operations Manager
The Brickman Group, Ltd
Yorktown, VA
06.2006 - 01.2010
- Responsible for managing 3-5 crews consisting of 3-5 supervisors and 15-25 laborers
- Coordinated schedules to perform all scheduled tasks within budgeted hours, oversaw truck and equipment maintenance, and hired/ terminated employees
- Maintained communication with clients through site visits and field reports
- Assisted the Branch Manager with estimating, budgeting and client relationship management.
Landscape Enhancement Supervisor
The Brickman Group, Ltd
Yorktown, VA
06.2005 - 06.2006
- Supervised 3-5 person crew performing commercial landscape installations, edging and mulching, shrub and tree pruning, tree removals, brush removal, and snow/ ice removal.
Education
A.A.S. in Business Management and Career Studies Certificate in Arboriculture -
Blue Ridge Community College
05.2005
A.S. in Bible -
Lancaster Bible College
05.2003
Skills
- Process Improvement
- Operations Oversight
- Quality Assurance
- Schedule Oversight
- Business Management
- Customer Service Management
- Inventory Management
- P&L Management
- Relationship Building
- Staff Management
- Employee Reviews
- Decision-Making
- Financial Planning
- Cost Reduction
- Business Leadership
- Access Control
- Asset Management
- Emergency Preparedness
- Budgeting and Cost Control
Certification
- Virginia Commercial Pesticide Applicators License Category 3A & B (ornamental & turf pest control.
References
Available Upon Request
Timeline
Director of Operations
Bethel Baptist Church
03.2018 - Current
Branch Manager
Chapel Valley Landscape Company
12.2014 - 03.2018
Account Manager
BrightView Landscape
01.2010 - 12.2014
Operations Manager
The Brickman Group, Ltd
06.2006 - 01.2010
Landscape Enhancement Supervisor
The Brickman Group, Ltd
06.2005 - 06.2006
A.A.S. in Business Management and Career Studies Certificate in Arboriculture -
Blue Ridge Community College
A.S. in Bible -
Lancaster Bible College
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