Hardworking Technician bringing 20 + years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
22
22
years of professional experience
Work History
Field Service Technician
All Aerials
05.2020 - Current
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Reviewed technical documentation to complete equipment maintenance and repair.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Operated hand tools and power equipment according to company safety procedures.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Established positive customer relationships by providing punctual, cost-effective solutions.
Maintained company field response vehicle stocked with repair and replacement parts.
Field Service Technician
J.D. Williamson Construction
06.2013 - 05.2020
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Reviewed technical documentation to complete equipment maintenance and repair.
Operated hand tools and power equipment according to company safety procedures.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Followed safety procedures to avoid injuries in field.
Managed on-site and off-site installation, repair, maintenance, and test tasks.
Repaired and maintained Komatsu, Caterpillar, JLG, Bobcat, Linkbelt, and Grove equipment from loaders, rollers, bulldozers cranes, and excavators.
Maintained company field response vehicle stocked with repair and replacement parts.
Auto Body Technician
Solon Auto Body
09.2007 - 06.2013
Utilized collision repair hammers, welders and grinders to address bodywork needs.
Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
Inspected vehicles to identify and document repair needs.
Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
Reassembled and replaced parts to complete body repairs.
Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
Tested and adjusted newly repaired vehicles to verify proper function.
Fleet and Equipment Technician
Geauga Lake Amusement Park
04.2002 - 09.2007
Enhanced production efficiency with thorough troubleshooting and repair of malfunctioning equipment.
Troubleshot equipment failures and remedied problems to restore functionality.
Leveraged strong problem-solving skills to quickly diagnose complex equipment issues and implement effective solutions.
Maintained comprehensive documentation of equipment repairs, maintenance activities, and performance data for future reference.