Jason F. Lugo
Bay Shore,NY
Summary
Dynamic professional with extensive experience as an Emergency Medical Technician at Ambulnz By DocGo, excelling in emergency response and patient documentation. Proven ability to resolve conflicts and enhance customer service, while effectively collaborating with teams to ensure top-tier care and safety standards. Bilingual in Spanish, committed to achieving organizational goals.
Overview
10
10
years of professional experience
Work History
Emergency Medical Technician/ Driver
Ambulnz By DocGo
Smithtown, USA
01.2025 - Current
- Collaborate with your fellow EMTs and management to assure top tier patient care.
- Prepare and submit a pre-hospital patient care report.
- Gather patient billing information and appropriate billing signatures.
- Operate and drive the ambulance in accordance with safety policies and laws, showing due regard for all applicable State and Regional Regulations (DMV & DOH).
Asset Protection Captain
Macy’s Inc
Bay Shore, USA
01.2021 - 01.2024
- Responding to incidents (Involving Customers and Staff) to facilitate first aid and minimize company liability.
- Investigating and recovering stolen merchandise and stopping individuals from committing fraud or other criminal acts against the company.
- Writing reports on all theft incidents, merchandise recoveries, Accident Investigations, Audits and other activities.
- Following and understanding, company policies concerning apprehensions, searches and seizures, and the preservation of evidence.
- Working on special assignments, investigations and surveillance as required.
- Ability to remain calm in stressful situations.
Kitchen Manager
Chipotle
Bay Shore, USA
01.2019 - 01.2021
- Excellent Organizational Skills.
- Conflict Management abilities.
- Ability to manage a team in a fast-paced work environment.
- Maintain sanitation and safety standards in the kitchen area.
Server
IHOP
Bay Shore, USA
01.2016 - 01.2019
- Provided Customer service to the customers.
- Made sure everything was as expected with customers' experience at the restaurant.
- Good Listener to my peers and my customers.
- Helped my peers with goals to achieve.
Education
NYS EMT -
Northwell CLI
New Hyde Park, NY01.2024
High School Diploma -
Bay Shore High School
Bay Shore, NYAssociate of Arts -
Suffolk County Community College
BrentwoodSkills
- Customer service skills
- Effective listener
- Goal Oriented
- Bilingual (Spanish)
- Emergency response
- Patient documentation
- Billing information collection
- Conflict resolution
- Medical terminology
- Team collaboration
References
Upon request.
Timeline
Emergency Medical Technician/ Driver
Ambulnz By DocGo
01.2025 - Current
Asset Protection Captain
Macy’s Inc
01.2021 - 01.2024
Kitchen Manager
Chipotle
01.2019 - 01.2021
Server
IHOP
01.2016 - 01.2019
NYS EMT -
Northwell CLI
High School Diploma -
Bay Shore High School
Associate of Arts -
Suffolk County Community College
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