Jason Friar
Charlotte
Summary
Results-driven sales and operations leader with over 25 years of experience in coatings, manufacturing operations, and business development. Proven success managing a $10M specialty vehicle paint facility and excelling as a Technical Sales & Service Representative (TSSR) at PPG. Recognized for building strong customer relationships, solving technical challenges, leading large teams, and driving consistent sales growth. Skilled in supporting new product launches, application trials, and customer-focused technical solutions. Ready to bring a blend of hands-on technical knowledge, operational leadership, and strategic sales execution to a Business Development Manager role at PPG.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Technical Sales & Service Representative (TSSR)
PPG Industries
05.2015 - Current
- Manage key accounts across the territory, providing technical support, tailored product solutions, and proactive business development strategies.
- Serve as a trusted advisor to clients, enhancing customer retention and expanding account share.
- Assist with the introduction of new products by leading field trials, gathering customer feedback, and contributing to product development.
- Partner closely with sales, marketing, and technical teams to ensure seamless product implementation and customer satisfaction.
- Consistently recognized by PPG leadership for delivering superior customer support and technical expertise.
Paint Facility Manager – Fire Truck Manufacturing
Spartan Chassis
Charlotte
12.1995 - 04.2015
- Directed day-to-day operations of a specialty vehicle paint facility, managing a team of 60 associates and overseeing $15 million worth of WIP production daily.
- Built and implemented an efficient process flow that minimized overtime requirements while maintaining high production output.
- Developed one of the industry’s finest paint quality standards and color control programs.
- Reduced rework and improved production efficiency by applying Lean Manufacturing principles.
- Collaborated with vendors—including PPG—on coating trials to enhance product durability and performance.
- Led continuous improvement efforts resulting in higher quality finishes and customer satisfaction.
Education
Autobody Program -
Lansing Community College
Lansing, MI01.1996
Diploma -
Charlotte High School
Charlotte, MI01.1995
Skills
- Business Development
- Market Growth
- B2B Sales
- Strategic Account Management
- Commercial Coatings
- Application Expertise
- New Product Launch
- Trial Support
- Operations
- Large-Scale Team Leadership
- Cross-Functional Collaboration
- Lean Manufacturing Principles
- Technical Product Training
- Customer Retention
- Customer Satisfaction
Certification
- NACE Level 1 Certification
- Lean Manufacturing Certification
- Supervisory Skills Certification
- Hazardous Waste Management Certification
- Qualified Commercial Solutions Specialist Certification
- 5S Concept Certifacation
Community Service
Board Member – Derby Lake Board, Stanton, MI.
Elected
5/2022-Current;
Serve as an elected board member overseeing lake maintenance, environmental stewardship, and budget planning., Collaborate with local government, residents, and contractors to ensure responsible and sustainable lake management.
References
Available upon request.
Timeline
Technical Sales & Service Representative (TSSR)
PPG Industries
05.2015 - Current
Paint Facility Manager – Fire Truck Manufacturing
Spartan Chassis
12.1995 - 04.2015
Autobody Program -
Lansing Community College
Diploma -
Charlotte High School