Jason Fulks
Canton,United States
Summary
Operations Manager with expertise in Historic Reconstruction and Commercial Renovations. Drove sales and revenue growth while managing metrics and KPIs across multiple locations. Focused on process improvement, project management, and strategic implementation to maximize operational efficiency and budget management.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
District Operations Manager Georgia Region
Preferred Floor & Tile CO.
Norcross, USA
08.2024 - Current
- Manage daily operations for a team of 50+ employees, including installers, quality managers, superintendents, and scheduling staff, within single-family and multi-family residential flooring construction projects.
- Oversee project scheduling, resource allocation, workflow coordination, and quality control to ensure timely and efficient project completion while maintaining high standards of workmanship and customer satisfaction.
- Reduced operating budget waste by 14% for the past year through new inventory management system.
- Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers and management trainees.
- Streamlined re-engagement of lost customers in collaboration with the marketing department, increasing customer retention by XX%.
- Developed and implemented quality control procedures that improved product quality by 27%.
- Managed vendor relationships to negotiate favorable terms resulting in cost savings.
- Optimized warehouse layout to improve efficiency and reduce picking errors by 18%.
- Created employee development programs focused on enhancing technical skills.
Senior Construction Operations Manager
Profire LLC
Cartersville, USA
02.2023 - 01.2024
- Effectively and Efficiently manage the Preconstruction and Reconstruction departments of commercial and residential a restoration company.
- Managed and supervised construction projects from start to finish, ensuring adherence to project timelines and budgets.
- Led a team of 30+ construction workers in the successful completion of multiple projects simultaneously.
- Led project managers to meet budgets and achieve client satisfaction through process implementation and oversight.
- Increased productivity on construction sites by implementing streamlined processes resulting in a 22% decrease in average completion time.
- Work closely with TPA and insurance adjusters on coverage and keeping project costs on budget.
- Developed strong relationships with key stakeholders including clients, contractors, suppliers/vendors through effective communication and collaboration.
CEO/General Operations Manager
SamKen Construction
Holly Springs, USA
02.2017 - 12.2023
- Manage the daily operations of a Garage Construction and Historic Restoration Remodel Business.
- Sales, Estimations, Procurement, Project Management.
- Managed daily operations of a large-scale construction sites, overseeing all aspects of production, maintenance, and safety.
- Led a team of 30+ employees in achieving production targets while maintaining high quality standards.
- Conducted regular inspections to ensure compliance with regulatory requirements and company policies.
- Oversaw capital projects from conception to completion within budgetary constraints.
- Conducted regular team meetings to communicate goals, objectives, and expectations for the site operations.
- Managed budgetary responsibilities including forecasting, expense tracking, and cost control measures.
- Developed and maintained strong relationships with key stakeholders such as suppliers, customers, and regulatory agencies.
Owner/Operator
Floors and above LLC
Florence, USA
10.2005 - 07.2017
- Own, manage, and operate a residential and commercial restoration and remodel company.
- Completed project all over the US, Europe, and Bermuda.
- Managed flooring accounts with Best Buy, DuPont, and Lane Valente Refrigeration.
- Founded and operated a successful business for 12 years, overseeing all aspects of operations.
- Oversaw budgeting and financial management, ensuring the company's financial health.
- Introduced new products/services based on market demand analysis leading to a 50% increase in sales.
- Implemented customer loyalty programs resulting in a 30% increase in repeat business.
Logistics Director
Net Direct Merchants
Florence, USA
07.2010 - 04.2015
- Guide the day to day receiving and shipping of consumer products for Fortune 500 e-commerce business.
- To Include, direct flow of overseas shipping containers, develop packing process for ground shipment products, negotiate tariffs with freight companies, oversee warehousing and shipping, hire staff, manage loss control program.
- Lead and direct warehouse staff of 75 plus team members.
Assistant Factory Manager
International Floors of America
Florence, USA
02.2003 - 10.2005
- Managed cutting, packing and shipping, sample, corporate installs, and overseas ventures for high quality vinyl floor manufacturing facility.
- Managed contracts with suppliers to ensure compliance and timely delivery.
- Led projects as manager in building materials installation industry, coordinating teams and resources.
- Conducted thorough inspections of construction sites to ensure compliance with safety standards.
- To include, cutting department, packing and shipping department, sample department, corporate installs, and overseas ventures.
- Utilized AutoCAD software to create detailed architectural drawings.
- Drafted persuasive sales proposals to attract potential clients.
- Achieved monthly sales targets as a sales associate.
- Qualified sales leads by assessing potential customer needs and readiness.
Education
Bachelor of Science - Logistics Management
The University of Texas At El Paso
El Paso, TX 05.1991 - 12.1994
Skills
- Project management
- Budget management
- Resource allocation
- Construction scheduling
- Safety compliance
- Quality control
- Operations oversight
- Cost control strategies
- Process optimization
- Strategic planning
- Stakeholder engagement
- Team leadership
- Service quality improvement
Certification
- Certified Project Manager, 07/01/16
- PMP, Present
- Driver's License
- CPR Certification
- OSHA 10
- PMP
- OSHA 30
- LEED Certification
Military Service
United States Army, United States, E-6, 02/01/85, 07/31/10, US Army active and reserve. Combat Veteran 19 Delta.
Timeline
District Operations Manager Georgia Region
Preferred Floor & Tile CO.
08.2024 - Current
Senior Construction Operations Manager
Profire LLC
02.2023 - 01.2024
CEO/General Operations Manager
SamKen Construction
02.2017 - 12.2023
Logistics Director
Net Direct Merchants
07.2010 - 04.2015
Owner/Operator
Floors and above LLC
10.2005 - 07.2017
Assistant Factory Manager
International Floors of America
02.2003 - 10.2005
Bachelor of Science - Logistics Management
The University of Texas At El Paso
05.1991 - 12.1994