To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Management Analyst I - Contractor to DEMA
Premier Staffing Source
10.2021 - 03.2022
Developed comprehensive reports, providing valuable insights into resource performance and aiding in strategic planning efforts.
Served as a subject matter advisor on management analysis principles, designed and presented educational material, as well as provided counsel to stakeholders in designated field.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased productivity.
Evaluated existing systems and processes, identifying inefficiencies and recommending modifications for optimal performance.
Facilitated workshops and training sessions to enhance employees'' understanding of new methodologies and techniques in management analysis.
Firefighter/Emergency Medical Technician
District Of Columbia Fire And EMS Department
12.2000 - 08.2018
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
Participated in community outreach programs to raise awareness of fire prevention and safety measures.
Education
Associate of Applied Science - Criminal Justice And Emergency Management
Delaware Technical Community College
Dover, DE
05.2021
Skills
Process Mapping
Data Collection
Risk Assessment
Teamwork and Collaboration
Customer Service
Problem-Solving
Dependable and Responsible
Organizational Development
Timeline
Management Analyst I - Contractor to DEMA
Premier Staffing Source
10.2021 - 03.2022
Firefighter/Emergency Medical Technician
District Of Columbia Fire And EMS Department
12.2000 - 08.2018
Associate of Applied Science - Criminal Justice And Emergency Management
Senior Call Center Associate (E-mail Support) at Asia Premier One Source Inc.Senior Call Center Associate (E-mail Support) at Asia Premier One Source Inc.