Jason Gray
New York,NY
Summary
Dynamic Department Lead with proven expertise in team development, strategic planning, and effective communication. Skilled in task delegation and process improvement, driving high performance and operational excellence.
Overview
17
17
years of professional experience
Work History
Department Lead
Convention Oversight
New York, NY
05.2024 - Current
- Led cross-functional teams to ensure timely execution of conventions and events.
- Developed operational strategies to improve resource allocation and workflow efficiency.
- Mentored junior staff, enhancing their skills in event management and coordination.
- Implemented process improvements that streamlined logistics for convention setup and teardown.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Led team to achieve high performance standards through consistent coaching and feedback.
- Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
- Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
- Identified areas for improvement within the department, developing action plans to address those needs effectively.
- Established clear expectations for team members, leading to improved accountability and performance levels.
- Managed team schedules, department projects and quality assurance.
- Ensured compliance with all relevant industry regulations and safety guidelines within the department''s operations.
- Communicated with managers of other departments to maintain transparency.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Operations Coordinator
KHJW
New York, NY
04.2021 - 01.2024
- Coordinated operational workflows to enhance efficiency and support team objectives.
- Managed scheduling and logistics to streamline project execution across departments.
- Developed training materials and conducted sessions for staff onboarding and process adherence.
- Implemented process improvements that reduced redundancy and improved task accuracy.
- Led initiative to standardize procedures, resulting in enhanced compliance with organizational policies.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Streamlined operations by implementing efficient processes and procedures.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Contributed to the development of departmental policies and procedures ensuring consistency across the organization.
- Worked with vendors to make purchases and reconcile invoices.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Granite Helper
Penn Fabricators
Medford, NY
05.2009 - 12.2021
- Assisted in cutting and shaping granite slabs to meet project specifications.
- Maintained cleanliness and organization of work area to enhance safety and efficiency.
- Collaborated with team members to lift and position heavy materials for installation.
- Operated various tools, including saws and polishers, ensuring high-quality finishes.
- Collaborated with team members to enhance workflow efficiency in stone fabrication processes.
- Implemented quality control measures to maintain high standards of craftsmanship in finished products.
- Developed innovative solutions for complex fabrication challenges, improving overall productivity.
Education
High School Diploma -
Dear Park High School
Long IslandSkills
- Documentation
- Team development
- Verbal and written communication
- Strategic planning
- Administrative management
- Task delegation
- Department collaboration
- Staff training
- Instructional support
- Multitasking strength
- Team management
- Prioritization skills
- Coaching and mentoring
- Scheduling
Timeline
Department Lead
Convention Oversight
05.2024 - Current
Operations Coordinator
KHJW
04.2021 - 01.2024
Granite Helper
Penn Fabricators
05.2009 - 12.2021
High School Diploma -
Dear Park High School