Jason Grubaugh
Lake Wylie ,SC
Summary
Experienced with client relationship management, sales strategies, and contract negotiation. Utilizes customer-centric approach to drive client retention and satisfaction. Track record of fostering long-term partnerships and achieving revenue growth.
Overview
2027
2027
years of professional experience
Work History
Technical Sales Account Manager
Kemperle/Wesco Group
Charlotte, NC
2017 - Current
- Developed and maintained strong client relationships to drive sales growth and ensure customer satisfaction.
- Conducted product demonstrations and technical presentations to educate clients on solutions and benefits.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
Assistant Store Manager
Kemperle/Wesco Group
Charlotte NC
2024 - Current
- Assist Store manager in store operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff on product knowledge and customer service best practices.
- Resolved customer inquiries and complaints.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Account Manager
Carolina Auto Supply House
Charlotte, NC
2016 - 2017
- Developed and maintained client relationships to drive sales growth and product adoption.
- Delivered product presentations and demonstrations to educate clients on technical specifications and benefits.
- Analyzed customer feedback to identify improvement opportunities for products and services offered.
PCR Collision Center
Owner/Operator
Rock Hill, SC
2010 - 2016
- Cultivated relationships with clients to enhance customer satisfaction and promote repeat business.
- Wrote detailed estimates for vehicle repair and modifications.
- Executed repairs and refinishing of vehicles to restore optimal functionality and appearance.
- Enhanced customer satisfaction by building lasting relationships. Achieved improved client retention through effective relationship management. Drove customer loyalty by establishing and nurturing strong connections.
The Paint Guys
Owner/Operator
Charlotte NC
2002 - 2010
- Established accounts with auto dealers to enhance business partnerships.
- Cultivated and strengthened relationships with management to enhance collaboration.
- Applied specialized techniques in paint repairs to ensure high-quality finishes and customer satisfaction.
Lead Refinisher
Arnold Palmer Cadillac Collision Center
Charlotte NC
1997 - 2002
- Collaborated with team members to enhance workflow efficiency and production timelines.
- Inspected vehicles post-refinishing to ensure adherence to company quality benchmarks.
- Managed inventory of refinishing supplies, ensuring timely availability for production needs.
- Applied expert refinishing techniques to restore vehicle surfaces, ensuring high-quality results and customer satisfaction.
Education
Automotive Technology
Madison Technology Center
Mansfield, OHSkills
- Client engagement strategies
- Territory management
- Client account management
- technical expertise
Timeline
Technical Sales Account Manager
Kemperle/Wesco Group
2017 - Current
Assistant Store Manager
Kemperle/Wesco Group
2024 - Current
Account Manager
Carolina Auto Supply House
2016 - 2017
PCR Collision Center
Owner/Operator
2010 - 2016
The Paint Guys
Owner/Operator
2002 - 2010
Lead Refinisher
Arnold Palmer Cadillac Collision Center
1997 - 2002
Automotive Technology
Madison Technology Center