Jason Guo
Okemos,Mi
Overview
5
5
years of professional experience
Work History
BMW Client Advisor, EQ Ambassador
MB Certified/EQ, Serra Auto Campus, BMW, Mercedes Benz, Porsche
08.2021 - 09.2023
- Top1 sales of first 2 quarters 2023, Top3 sales of year 2022
- BMW certified, Mercedes-Benz certified
- Luxury New/Used vehicle sales process, product knowledge, and CNA pro
- Experienced in Pre-signing finance product intro,sales
- Finance PVR average of 2000 USD.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
General Manager
Vortex Autogroup, LLC
12.2018 - 01.2021
- Develop, maintain customer experience and inventory management, including wholesaling, vehicle appraisals, maintenance, parts, etc
- Responsible for whole buying process, including sales, financial consultant and transfer vehicle ownership
- Maintaining and expanding relationship with finance institutions and warranty companies.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
Community Assistant
Greystar Worldwide, LLC
08.2018 - 12.2018
- Maintain positive resident relations through outstanding service
- Process leases and accompanying paperwork
- Displaying high levels of service through email responses, social media outreach and phone communications
- Led tours to highlight property features to prospective tenants and answer questions.
- Maintained open communication with tenants to proactively handle questions and complaints.
Ground Agent
Avflight Corporation
08.2018 - 12.2018
- Enforces safety/security measures and protects sensitive zones
- Assists Customers with special needs
- Operate ground equipment, including tugs and belt loaders
- Loaded and unloaded baggage of various weights and dimensions to and from aircraft and baggage areas.
- Understood FAA, TSA and airport regulations and verified compliance.
Education
Associate of Business -
Lansing Community College (LCC)
Lansing, MIHigh School Diploma/GED -
Eastern High School
Lansing, MI08.2019
Skills
- Microsoft Office Suite
- Valid driver's license
- VinSolution (CRM software), Desking, DMS
- Client Needs Assessment
- Advising and Coaching
- Automotive Knowledge
- Product and Service Knowledge
- Problem-Solving Strengths
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Native or Bilingual
Hobbies
- Working Out
- Cooking
- Travel
- Music
- Sports Cars
Timeline
BMW Client Advisor, EQ Ambassador
MB Certified/EQ, Serra Auto Campus, BMW, Mercedes Benz, Porsche
08.2021 - 09.2023
General Manager
Vortex Autogroup, LLC
12.2018 - 01.2021
Community Assistant
Greystar Worldwide, LLC
08.2018 - 12.2018
Ground Agent
Avflight Corporation
08.2018 - 12.2018
Associate of Business -
Lansing Community College (LCC)
High School Diploma/GED -
Eastern High School