I am a national top performing general manager with robust problem-solving skills. I have proven experience in creating a successful team in a heavily competitive work environment.
Overview
26
26
years of professional experience
Work History
Sales Associate and Production
Take 5 Carwash
10.2024 - Current
Sale membership plans to new customers and resolve membership issues with current members.
Loading and guiding cars into tunnel and maintain visual with car until car exits tunnel.
Engage with customers on how the carwash works and the supplies they can use.
Customer service: Be able to answer all questions about all aspects of the car wash. From chemicals that go on the car and what they do, how the equipment works on site for cleaning the car.
Driver
Uber
11.2021 - Current
Pick up and drop off customers in a safe and timely manner to their destinations.
Customer Service
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Business Manager
United Medical Staffing Solutions
09.2020 - 11.2021
Acquired new facilities for expansion and executing contracts.
Hiring and employee progression with company
Training office employees on scheduling program
Handle all Human Resources concerns from job requirements, workers compensation, legal matters.
Scheduling for over 70 employees
Maintaining good relations with facilities that we contract with.
General Manager
Super Sonic Car Wash
05.2004 - 09.2020
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Delivery Associate
G & G Express
09.1999 - 09.2004
Deliver a variety of products from business to business. Duties included: driving, heavy lifting, customer relations, product organization, fork lift operator, etc.
Education
High School Diploma -
Highland High School
Salt Lake City, UT
06-1996
Skills
Problem Solving
Excellent Communication
Supreme Team Building
Exemplary Time Management
Multi-tasking strength
Reliable and punctual
Outgoing personality
Flexible schedule
Conflict resolution
Awards
Top in Sales in the nation, Top in Sales in Utah, Exceeds Goal Expectations
HIGHLIGHTED QUALITIES
I am a great team leader, motivating team members to keep morale high. I am always willing to go above and beyond the call of duty to ensure that the job is done and done well. I am flexible and versatile. I am able to maintain a sense of humor under pressure. I am extremely self-motivated and driven. I pride myself in pursing goals until they are achieved.