Windows Server
Jason Hefley
Tulsa,OK
Summary
Dynamic System Administrator with a proven track record at Berendsen Fluid Power, excelling in system performance analysis and troubleshooting. Expert in Veeam backup solutions and Hyper-V administration, I enhanced uptime and security while fostering a culture of continuous improvement. Adept at resolving complex issues, I ensure optimal functionality and user satisfaction.
Overview
26
26
years of professional experience
Work History
System Administrator
Berendsen Fluid Power
11.1999 - Current
- Managed system performance and uptime, ensuring optimal functionality across all platforms.
- Implemented security protocols to safeguard sensitive data and enhance network integrity.
- Automated routine tasks, improving efficiency and reducing manual errors in system administration.
- Led troubleshooting efforts for complex technical issues, providing timely resolutions to minimize downtime.
- Developed documentation for system configurations and procedures, promoting consistency in operations.
- Evaluated new technologies to recommend enhancements that align with organizational goals and needs.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Reduced recovery time during system outages, meticulously developing and testing disaster recovery plans.
- Ensured high availability of critical systems by setting up and monitoring failover mechanisms and redundancy protocols.
- Optimized hardware utilization, conducting detailed assessments and reallocating resources for better performance.
- Fostered culture of continuous improvement, leading initiatives for software and hardware upgrades that kept pace with technological advancements.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Planned and implemented upgrades to system hardware and software.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Monitored networks and network devices to resolve technical problems quickly.
- Diagnosed and executed resolution for network and server issues.
- Evaluated software products to determine compatibility with existing systems.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Researched and recommended new technologies and strategies for improving system performance.
- Designed and evaluated WAN and LAN connectivity technologies.
- Identified and resolved network congestion issues and bottlenecks.
- Maximized system availability through development and testing of contingency plans.
- Led server infrastructure development, quality assurance, staging and production systems.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
Education
BBA - Marketing
Oklahoma State University
Stillwater, OK05-1996
Skills
- Software updates
- System performance analysis
- Troubleshooting and support services
- System maintenance and upgrades
- Veeam backup solutions expertise
- Hyper-V administration
- Duo project experience
Software
Veeam Backup and Replication
Hyper Visor
Exchange 2016
Timeline
System Administrator
Berendsen Fluid Power
11.1999 - Current
BBA - Marketing
Oklahoma State University
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