Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Additional Information
Seminars and Trainings
Languages
Timeline
Generic
Jason Hernandez

Jason Hernandez

Miami Beach,FLORIDA

Summary

A professional with substantial expertise in Business management and Hospitality operations, strong academic credentials. Has the ability to manage a team decisively in a fast-paced atmosphere and build good relationships across cultures. Has extensive expertise in leadership and communication skills, as well as is dependable when it comes to managing. A person who puts forth a lot of effort and is enthusiastic, with the capacity to fill the workplace with enthusiasm. Possesses the capacity to identify difficulties immediately and find solutions.

Overview

5
5
years of professional experience

Work History

In-Room Dining Server

Setai Hotel
Miami, FL
11.2020 - Current
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Server

OLA Restaurant
Miami, FL
04.2021 - 08.2021
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Front Desk Agent

Carillon Miami Wellness Resort
Miami, FL
03.2020 - 03.2021
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.

Barista Manager

Smile to go
Manila, Philippines
01.2019 - 12.2019
  • Supported highest standards of conduct and service to support company reputation.

Food and Beverage Attendant

Elitch Gardens
Denver, CO
05.2018 - 08.2018
  • Provided exceptional service that reflected restaurant standards and core values.

Education

MBA - International Business Management

MIU University of Miami
Miami, FL
08.2023

Bachelor of Science - Hospitality

Far Eastern University
Manila, Philippines
05.2019

Skills

  • Verbal and Written Communication
  • Promotions Planning Skills
  • Product and Service Management
  • Relationship Building
  • Teamwork and Collaboration
  • Customer Service-Oriented
  • Goal Setting
  • Decision Making

Affiliations

  • Member of Alumni Association (Far Eastern University)
  • Member of FEU Cheering Squad
  • Member of the League of tourism student of the Philippines
  • Member of the FEU Peers Counselors (University wide Organization)
  • Member of FEU Theater Guild (University wide Organization)

Accomplishments

Recognition of successful completion of career in Hospitality Industry awarded by Marriot Hotel Manila.

Successfully completed the brief history of the Manila Hotel at the Manila Hotel

Competent in NCII: Cookery Services

Competent in NCII: Travel Services

Competent in NCII: Tour Guiding

Competent in Amadeus Certification
Certificate of Completion for completing the U.S.A J-1 Summer Work and Travel

Certificate of Completion for completing J-1 Internship Program

Received Cultural Scholarship in Far Eastern University

Received Scholarship in MIU University of Miami

Additional Information

  • Obtaining an opportunity to work in a situation where I can use my abilities and aid in the growth of the company.
  • To be more critical thinker about making decisions and handling different situations.
  • Adding value for my potential employer through attentive and committed work.
  • A driven and diligent person looking for a position of responsibility with a reputable organization.
  • To have my own career path in the future.

Seminars and Trainings

  • Participated in the event “Life on Deck: Taking a new route to a wider destination.” (Far Eastern University)
  • Seminar on Airport Passenger Handling (Philippine Airlines Learning Center - Manila)
  • Industry Familiarization Tour (Far Eastern University)
  • Attended and actively participated in Industry Familiarization Tour (Manilla Hotel)
  • Philippine Travel Mart 2017  Career in Hospitality Industry (Marriott Hotel)
  • Pinoy Chikka: A Forum on the Latest Tourism Trends (Philippine International Convention Center)
  • Far Eastern University Palawan Tour 2017 (Puerto Prinsesa)
  • The Braveheart Project: Stories of Hope (Far Eastern University)

Languages

English
Full Professional
Filipino
Native/ Bilingual

Timeline

Server

OLA Restaurant
04.2021 - 08.2021

In-Room Dining Server

Setai Hotel
11.2020 - Current

Front Desk Agent

Carillon Miami Wellness Resort
03.2020 - 03.2021

Barista Manager

Smile to go
01.2019 - 12.2019

Food and Beverage Attendant

Elitch Gardens
05.2018 - 08.2018

MBA - International Business Management

MIU University of Miami

Bachelor of Science - Hospitality

Far Eastern University
Jason Hernandez