Jason Hernandez-Lorenzo
ALBERTVILLE
Summary
Skilled Commercial Technician with experience in installation, maintenance and repair of commercial systems. Possess strong troubleshooting and diagnostic skills coupled with solid knowledge of electrical and mechanical systems. Demonstrated ability to improve operational efficiency and generate cost savings through proactive preventive maintenance. Reliable team player adept at ensuring minimal downtime of commercial operations.
Reliable professional offering several years of experience in related roles. Hardworking and dedicated with unyielding work ethic and bilingual.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work History
Commercial Technician
Cooks pest control
ALBERTVILLE
11.2022 - Current
- Conducted thorough inspections of residential and commercial properties for pest issues.
- Maintained accurate records of services performed and pest control treatments.
- Responded to client inquiries and resolved concerns regarding pest control services.
- Ensured compliance with safety regulations and environmental guidelines during operations.
- Maintained accurate records of customer service visits and repairs performed.
- Ensured that all safety protocols were followed when servicing any type of commercial equipment.
- Applied various pest control methods using industry-standard tools and equipment.
- Educated clients on pest prevention techniques and maintenance strategies.
Online Personal Shopper
Walmart
ALBERTVILLE
02.2020 - 03.2023
- Processed online orders efficiently and ensured accurate fulfillment.
- Curated personalized shopping experiences for customers based on preferences.
- Addressed customer inquiries promptly to ensure satisfaction and retention.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and provided excellent customer service.
- Maintained accurate records of orders, returns, exchanges and payments.
- Secured and stored items until customer pickup.
Dishwasher
Top Of The River
ALBERTVILLE
12.2017 - 02.2020
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and rinsed dishes, utensils, and glassware for efficient washing process.
- Maintained a clean and organized dishwashing area throughout shifts.
- Collaborated with team members to ensure smooth kitchen operations during peak hours.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Ensured that workstations were kept neat and tidy throughout the shift.
Education
Guntersville High School
Guntersville, ALSkills
- Equipment maintenance
- Fluent in english and spanish
- Customer relationship management
- Effective communication
- Team collaboration
- Deadline oriented
- Relationship building
- Customer interaction
- Heavy lifting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Commercial Technician
Cooks pest control
11.2022 - Current
Online Personal Shopper
Walmart
02.2020 - 03.2023
Dishwasher
Top Of The River
12.2017 - 02.2020
Guntersville High School