Jason Hessenthaler
CHALFONT,PA
Summary
Seasoned executive with demonstrated success in driving strategic growth and innovation at Travelers through effective management of a strategic portfolio. Expertise in digital transformation tools has led to significant market expansion while enhancing team leadership capabilities. Strong competencies in strategic planning, customer support, and financial management contribute to sustained organizational success. A commitment to leveraging these skills aims to further elevate business outcomes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
AVP, Managing Director, Private & Non-Profit Liability, Bond & Specialty
Travelers
Blue Bell, PA
10.2024 - Current
- Directed a high-performing underwriting team of 27 employees across four offices, fostering collaboration and delivering consistent operational excellence
- Cultivated a leadership culture of accountability, empowerment, and innovation, leading to measurable improvements in employee satisfaction, retention, and team engagement
- Spearheaded strategic growth initiatives for a $76M portfolio by integrating digital transformation tools such as Salesforce, API connectivity, and AI solutions, enhancing decision-making, efficiency, and market competitiveness
- Built and strengthened cross-functional relationships with regional and business line leadership, driving enhanced customer engagement, increased revenue, and a unified organizational strategy
- Championed employee advocacy by identifying talent and securing three home office roles within four years, supporting career development and team loyalty
Managing Director, Private & Non-Profit Liability, Bond & Specialty
Travelers
Blue Bell, PA
01.2008 - 01.2024
- Oversaw a $65M portfolio across three regional offices, achieving consistent financial success with a 52% growth rate over five years through strategic planning and team development
- Designed and implemented robust territory management strategies, ensuring operational stability and productivity through transitions such as remote work
- Led the execution of sales and pricing strategies that boosted revenue, enhanced market share, and maintained profitability during dynamic market conditions
- Established and maintained high-trust relationships with brokers and agencies, actively supporting underwriting staff to secure account retention and drive new business opportunities
- Motivated and guided a diverse team by setting clear goals, encouraging collaboration, and driving continuous improvement, resulting in sustained organizational success
Account Executive Roles
Travelers
Blue Bell, PA
01.2000 - 01.2008
- Consistently delivered strong financial performance, managing a $6M portfolio of Management Liability business with a focus on profitability and long-term client partnerships
- Led underwriting teams with a collaborative and goal-oriented approach, fostering team cohesion and surpassing production targets
- Demonstrated a proactive leadership style, effectively navigating challenges and creating opportunities for team and individual growth
Contract Surety Underwriter
Reliance Surety
King of Prussia, PA
01.1999 - 01.2000
- Delivered secure and profitable bond accounts by underwriting contract surety bonds and developing strong agent relationships
Sales Representative
Xerographic Document Solutions
Kendal Park, NJ
01.1997 - 01.1999
- Expanded market presence and drove revenue growth for electronics hardware through exceptional customer service, negotiation, and tailored solutions
Education
Bachelor of Arts - Economics and Business Management, Dual Major
University of Pittsburgh
Pittsburgh, PA01-1997
Skills
- Strategic Innovation Leadership
- Effective Distribution Management
- Process Improvement Oversight
- Strategic Growth Planning
- Long-Term Planning
- Financial Expertise
- Sales Growth Initiatives
- Team Leadership
Certification
- Registered Professional Liability Underwriter (RPLU)
- Associates in Fidelity & Surety Bonding (AFSB)
- Continuing Education Certified
Leadershiphighlights
- A results-driven leader with a proven track record of delivering growth, profitability, and innovation across diverse teams and complex markets.
- Recognized for fostering inclusive and accountable cultures that empower teams and drive performance excellence.
- Skilled in leveraging strategic relationships, advanced technologies, and market insights to achieve organizational objectives.
Timeline
AVP, Managing Director, Private & Non-Profit Liability, Bond & Specialty
Travelers
10.2024 - Current
Managing Director, Private & Non-Profit Liability, Bond & Specialty
Travelers
01.2008 - 01.2024
Account Executive Roles
Travelers
01.2000 - 01.2008
Contract Surety Underwriter
Reliance Surety
01.1999 - 01.2000
Sales Representative
Xerographic Document Solutions
01.1997 - 01.1999
Bachelor of Arts - Economics and Business Management, Dual Major
University of Pittsburgh
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