Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jeffery E. Thompson

Sarcoxie,MO

Summary

Experienced healthcare executive with strategic planning, operational management, and team leadership. Utilizes in-depth knowledge of business processes to drive efficiency and align organizational goals. Track record of enhancing quality and financial performance through innovative solutions and fostering a collaborative work environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Chief Clinical Officer

01.2021 - Current
  • Led health system-wide clinical operations for a 3-hospital, 450-bed health system.
  • Achieved measurable improvements in quality of care, workforce retention, and financial performance.
  • Responsible for budgets totaling $1.9 billion in operating revenue and $265 million in expenses.
  • Accomplishments:
  • Reduced RN turnover by 50% in the first two years
  • Mobilized team of nurses, physicians, and infection control professionals to reduce central line bloodstream infections by 67% in 1 year, followed by an additional 50% decrease in the following year.
  • Reduced 30-day overall readmissions by 6%
  • Participated in negotiating a multi-network pharmacy distribution agreement
  • Implemented 3-D mammography services for the health system, increasing volume by 20% in the first year.
  • Established a new off-site oncology clinic, including infusion service, laboratory, pharmacy, and PET/CT capabilities to expand the health system service area.
  • Redesigned employee specialty pharmacy benefit plan, saving over $1 million annually.
  • Improved employee patient safety survey scores from a historical level of below to exceeding national benchmarks

Vice President of Pharmacy Services

01.2014 - 01.2021
  • Managed financial performance, clinical quality, and regulatory compliance for all inpatient and outpatient pharmacy services for Freeman Health System, including three hospital facilities, an oncology center, an outpatient infusion center, three ambulatory surgery centers, over forty hospital-based clinics, and two open-door retail pharmacies.
  • Maintained compliance with the 340B program in mixed-use, Disproportionate Share, Critical Access Hospital, Sole Community, provider-based clinics, Rural Health Clinics, in-house retail, and multiple contract pharmacy arrangements.
  • Accomplishments
  • Increased annual retail pharmacy revenue by $6 million over 7 years
  • Increased annual contract pharmacy revenue by 11 million dollars over 7 years
  • Coordinated pharmacy construction project for USP 797 and 800 compliance.
  • Established a pharmacy residency program
  • Provided contracted pharmacy management services for a Sole Community Hospital

System Director of Pharmacy Services

01.2006 - 01.2014
  • Managed inpatient and outpatient clinic pharmacy services at a three-campus, 425-bed health system
  • Maintained oversight for 340 b mixed-use setting for DSH, CAH, provider-based, and rural health clinics.
  • Accomplishments
  • Served on Missouri Hospital Association Pharmacy Services/Medication Management Subcommittee, drafting revisions to Missouri Hospital Pharmacy Regulations.
  • The Pharmacy Department received the Courageous Service Award from the American Society of Health-System Pharmacists.

Education

M.S. - Healthcare Management Candidate

Missouri Southern State University

Doctor of Pharmacy - undefined

University of Arkansas for Medical Sciences

B.S. - Pharmacy

University of Louisiana at Monroe

Skills

  • Clinical operations management
  • Pharmacy management
  • Strategic purchasing negotiations
  • Team leadership expertise
  • 340B program optimization
  • Regulatory compliance
  • System quality assurance
  • Health provider relations
  • Project management
  • Staff development
  • Medical staff relations
  • Strategic innovation leadership
  • Healthcare leadership
  • Commitment to patient safety initiatives

Certification

  • Medication Therapy Management, Missouri Board of Pharmacy
  • Apexus Advanced 340b Operations Certificate

Timeline

Chief Clinical Officer

01.2021 - Current

Vice President of Pharmacy Services

01.2014 - 01.2021

System Director of Pharmacy Services

01.2006 - 01.2014

Doctor of Pharmacy - undefined

University of Arkansas for Medical Sciences

B.S. - Pharmacy

University of Louisiana at Monroe

M.S. - Healthcare Management Candidate

Missouri Southern State University

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Jeffery E. Thompson