Results-driven professional with expertise in route planning, package handling, and postal regulations. Proven ability to enhance delivery efficiency and improve customer service through effective training and collaboration.
Work History
Assistant Rural Carrier
1 Year 3 Months
USPS, United States Postal Service | 05.2025 - Current
Collaborated with rural carriers to ensure accurate route planning and execution.
Maintained high standards of customer service during mail delivery interactions.
Assisted in sorting and distributing mail for efficient delivery processes.
Operated postal equipment, including parcel sorting machines and handheld scanners.
Ensured compliance with USPS policies and procedures during daily operations.
City Letter Carrier
7 Years 9 Months
USPS, United States Postal Service | 02.2017 - 11.2024
Managed daily route planning to optimize delivery times and reduce delays.
Delivered mail to residential and commercial addresses efficiently and accurately.
Operated postal vehicles while adhering to safety regulations and traffic laws.
Assisted customers with inquiries, providing exceptional service and support.
Implemented process improvements that enhanced route efficiency and reduced overtime.
Trained new hires on delivery protocols and customer service best practices.
Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
Station Commander
4 Years 11 Months
US Army | 03.2012 - 02.2017
Led operational planning and execution for diverse military missions across multiple environments.
Developed training programs to enhance unit readiness and soldier performance.
Coordinated logistics support, ensuring timely delivery of resources and equipment.
Implemented standard operating procedures to improve safety protocols and operational efficiency.
Analyzed mission outcomes to identify areas for improvement and strategic adjustments.
Mentored recruiters, fostering skill development and improving team performance in sourcing candidates.
Strengthened employer branding initiatives to enhance visibility and attract high-quality candidates in competitive markets.
Conducted phone interviews to assess applicants' relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicants' resumes.
Station Commander
4 Years
US Army | 03.2008 - 03.2012
Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
Coordinated schedules to arrange management interviews with applicants.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Strengthened employer branding initiatives to enhance visibility and attract high-quality candidates in competitive markets.
Analyzed recruitment metrics to identify trends and optimize hiring practices for efficiency gains.
Mentored junior recruiters, fostering skill development and improving team performance in sourcing candidates.
Recruiter
4 Years
US Army | 03.2004 - 03.2008
Developed recruitment strategies to identify and attract top talent for specialized military roles.
Collaborated with hiring managers to define job requirements and candidate profiles for key positions.
Conducted thorough interviews, assessing candidates' qualifications and cultural fit within military structure.
Streamlined applicant tracking processes, improving efficiency in candidate evaluation and selection.
Implemented data-driven approaches to enhance recruitment outcomes and reduce time-to-fill metrics.
Organized job fair events that attracted diverse talent pools, increasing the company's reach within local communities.
Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
Maintained compliance with federal and state employment laws during the entire recruitment process.
Fire Direction Control Specialist
5 Years 5 Months
US Army | 10.1999 - 03.2005
Coordinated fire support operations, ensuring effective communication among units.
Analyzed artillery data to enhance targeting accuracy and operational efficiency.
Developed and implemented training programs for junior personnel on fire direction procedures.
Led cross-functional teams in executing complex tactical missions under challenging conditions.
Mentored soldiers on advanced fire control techniques, fostering skill development and readiness.
Evaluated performance metrics to identify areas for operational improvement and resource allocation.
Evaluated fire direction control software and equipment for potential integration into unit operations, recommending appropriate solutions to enhance overall capabilities.
Provided expert guidance on fire direction control techniques during cross-training events with allied military forces.
Education
No Degree - Business Administration And Management
Pheonix University | Phoenix, AZ
High School Diploma
West High School | Davenport, IA | 05-1996
Skills
Time management
Team collaboration
Recruiting and sourcing
Administrative skills
Candidate screening
Administrative support
Timeline
Assistant Rural Carrier
USPS, United States Postal Service
05.2025 - CurrentRead More
City Letter Carrier
USPS, United States Postal Service
02.2017 - 11.2024Read More
Station Commander
US Army
03.2012 - 02.2017Read More
Station Commander
US Army
03.2008 - 03.2012Read More
Recruiter
US Army
03.2004 - 03.2008Read More
Fire Direction Control Specialist
US Army
10.1999 - 03.2005Read More
Pheonix University
No Degree from Business Administration And Management