Zyann Beebe
San Antonio
Summary
I began working right when I turned 16. I love staying busy. I became a manager at the age of 17 and got a government job at the age of 20. I enjoy doing arts and crafts, and I have earned awards during my high school years for pieces that I've made. I enjoy a fun and safe environment at work; therefore, I am friendly with anyone and everyone. I have undergone many bumps, but I keep pushing through to achieve greater things in life, not only for myself, but for my family as well.
Overview
5
5
years of professional experience
Work History
Assistant Rural Carrier
USPS
08.2024 - Current
- Provided excellent customer service by addressing questions or concerns regarding deliveries and postal services.
- Assisted regular carriers in completing their routes during peak times, improving overall efficiency.
- Enhanced customer satisfaction by promptly delivering mail and packages to rural addresses.
- Handled sensitive materials with care, safeguarding confidential information for customers.
- Managed time effectively while navigating challenging rural terrain, ensuring timely deliveries.
Shift Leader
Churchs Chicken
01.2020 - 03.2024
- Trained new employees on daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Cashier
Taco Cabana
04.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Host
Longhorn Steakhouse
02.2023 - 04.2023
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Brennan Highschool
San Antonio, TX06.2022
Skills
- Package handling
- Safe driving
- Multi-tasking
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving
- Reliability
- Team collaboration
- Adaptability and flexibility
- Self motivation
Timeline
Assistant Rural Carrier
USPS
08.2024 - Current
Cashier
Taco Cabana
04.2023 - 08.2023
Host
Longhorn Steakhouse
02.2023 - 04.2023
Shift Leader
Churchs Chicken
01.2020 - 03.2024
Brennan Highschool
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