Jason Holmes
Lutz,USA
Summary
Proven record of completing tasks independently, efficiently and effectively. Excellent written and verbal communication skills, extensive customer service experience. Seeking a position which will allow me to utilize the skills I have learned during my 20 year career at USAA.
Overview
24
24
years of professional experience
Work History
Sr Injury Adjuster
USAA
TAMPA, FL
06.2006 - Current
- Investigate and adjust attorney involved moderately complex auto claims
- Determine coverage, liability, damages and negotiate settlements through investigating all aspects of auto claims including DUI, punitive, pedestrians, broken bones, scarring, RFA’s, UM and UIM claims
- Utilize exceptional knowledge of policy contracts and KC
- Identify and clearly document subrogation potential, evaluate completeness and accuracy of documentary evidence for complex limits issue cases and record and process all recovery payments
- Identify, analyze and evaluate loss exposures and monitor risk control and financial resources to mitigate the adverse effects of loss
- Main POC
- For the financial diamond team 2022-2023
Injury Adjuster
USAA
01.2014 - 01.2015
- Investigate and adjust attorney involved moderately complex auto claims
- Determine coverage, liability, damages and negotiate settlements through investigating all aspects of auto claims including soft tissue injury, multiple vehicle accidents, comparative negligence, SIU and comprehensive claims by
- Utilize exceptional knowledge of policy contracts and KC
- Identify and clearly document subrogation potential, evaluate completeness and accuracy of documentary evidence for complex limits issue cases and records and process all recovery payments
- Identify, analyze and evaluate loss exposures and monitor risk control and financial resources to mitigate the adverse effects of loss
Associate Claims Adjuster (1st Party Injury)
USAA
01.2010 - 01.2013
- Investigate and adjust auto claims to determine coverage, liability and damages
- Paid 1st party medical bills through AIS
- Communicate with member via email and letter
- Recorded statements on members to determine injury
Associate Claims Adjuster (Non Injury)
USAA
01.2008 - 01.2010
- Investigate and adjust auto claims to determine coverage, liability and damages
- Negotiate claims within limit of authority through investigating all aspects of auto claims including multiple vehicle accidents, comparative negligence, SIU and comprehensive claims by utilizing exceptional knowledge of policy contracts and KC
- Identify and clearly document subrogation potential, evaluate completeness and accuracy of documentary evidence for complex limits issue cases and record and process all recovery payments
- Identify, analyze and evaluate loss exposures and monitor risk control and financial resources to mitigate the adverse effects of loss
- A mentor to new claims associates that join my team and consistently help team members with their diaries and workload to ensure success
Associate Claims Adjuster (IRU)
USAA
01.2006 - 01.2007
- Intake new losses from members and claimants
- Open coverage and transfer to proper department
- Document file for new claims adjuster
- Settle basic claims, including property
- Settle Non-injury claims
- Recorded statements and basic liability decisions
Supervisor
Genesis Financial Management
01.2001 - 01.2003
- Supervisor of a team of 12 associates that negotiated credit card debt
- Responsible for all statistics, mentoring, and goal setting for my team
- Coordinate and report to upper management daily reports
- Network administrator of 35 computers, phones and desks
- Goal setting, mentoring, side by side evaluation, working with HR for new hires
Education
Texas Insurance License – P&C General Lines - Specializing in GA.SC.AL.FL. claims
11.2024
Associates Degree - Digital Electronics and Telecommunication
Belmont Technical College
01.1998
Skills
- Insurance regulations
- Property valuation
- Insurance fraud expertise
- Automobile claims specialist
- Workers' compensation claims
- Exposure analysis
Awards
- 20 years of Property and Casualty experience
- Successfully created three lab ideas that had enough votes to be implemented. Each idea has either saved USAA money, or has increased the production of our employees.
- Order a Police report
- Drp. Script
- First day of Colossus Removed
- POC for the Financial Diamond Team, 01/01/22 - 12/31/23, Successfully lead a group of 20 adjusters to negotiate, settle and resolve claims that were pending. We successfully raised the MST BI, disposition and closed over 300 files.
- Completed AIC 39., Bronze Eagle
- Greatest attribute, negotiate and settle cases on behalf of USAA.
Phone
cell, (813) 431-4668
Affiliations
Black belt in Ninjutsu.
I volunteer at my church 10 hrs a month on the security team.
Timeline
Injury Adjuster
USAA
01.2014 - 01.2015
Associate Claims Adjuster (1st Party Injury)
USAA
01.2010 - 01.2013
Associate Claims Adjuster (Non Injury)
USAA
01.2008 - 01.2010
Sr Injury Adjuster
USAA
06.2006 - Current
Associate Claims Adjuster (IRU)
USAA
01.2006 - 01.2007
Supervisor
Genesis Financial Management
01.2001 - 01.2003
Texas Insurance License – P&C General Lines - Specializing in GA.SC.AL.FL. claims
Associates Degree - Digital Electronics and Telecommunication
Belmont Technical College