Jason Hudson
Sapulpa,OK
Overview
15
15
years of professional experience
Work History
Production Supervisor
Parker Plastics
Sand Springs, Oklahoma
01.2024 - Current
- Supervised team of 30+ employees, ensuring efficient and accurate task completion.
- Supervised the entire production line, including injection molding, blow molding, PET, and finishing processes, ensuring machines run smoothly and output meets specifications
- Achieved Lean Manufacturing 101 certification to enhance operational efficiency.
- Obtained DARR certification to operate forklifts, ensuring compliance with safety standards.
- Supported safety programs to minimize employee injuries.
- Facilitated effective communication among departments for seamless workflow.
- Coordinated production requirements with material handling and staffing functions.
- Daily scheduling and payroll through PayChex Flex.
Field Service Specialist
Eclipse Gaming Systems
06.2021 - 09.2024
- Perform installations and theme/game changes, perform preventative maintenance, and perform all other general service duties.
- Diagnose hardware & software problems on all company products and perform repair procedures as appropriate.
- Respond promptly to incident tickets and work order with a "fix first time"approach whether in person or by phone.
- Document all work as appropriate, ensuring all work details are captured accurately
- Read, understand and implement job specifications accurately on time and within budget.
Field Service Specialist
Castle Hill Gaming
08.2016 - 06.2021
- Enhanced customer satisfaction by efficiently diagnosing and resolving complex technical issues in the field.
- Conducted thorough equipment inspections to identify potential problems, proactively addressing them before they escalated into costly repairs.
- Performed installation/removals of all gaming devices, as well as software upgrades/theme changes.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Field Service Specialist
Rocket Gaming Systems
06.2011 - 08.2016
- Repair and maintain all gaming machines, performing all necessary functions to ensure minimal downtime, establishing excellent relationships with casino staff and gaming commission.
- Continuously adhered to strict regulations as well as detailed guidelines and specifications to ensure gaming licenses stayed current with multiple agencies in several jurisdictions.
- Utilized a variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Positively engaged with customers and maintained professional appearance as company representative.
Education
High School Diploma -
Seneca High School
Seneca, MO05-2000
Skills
- Production line supervision
- Scheduling production processes
- Lean manufacturing techniques
- Process improvement strategies
- Target production management
- Production scheduling
- Project multitasking
- Technical document comprehension
- Analytical problem-solving abilities
- Leadership in teams
- Training and development
- Schedule oversight
- Attention to detail
- Strong communication skills
- Physical endurance
Timeline
Production Supervisor
Parker Plastics
01.2024 - Current
Field Service Specialist
Eclipse Gaming Systems
06.2021 - 09.2024
Field Service Specialist
Castle Hill Gaming
08.2016 - 06.2021
Field Service Specialist
Rocket Gaming Systems
06.2011 - 08.2016
High School Diploma -
Seneca High School