Hi, I’m
JASON HURT
Businessman
Omaha,NE
Summary
Highly-motivated senior executive with 18+ years of experience in business development, management and strategic planning. Progressive advancement to multi-million dollar responsibilities based on personal and professional growth, and attainment of goals and objectives. Excels at utilizing business expertise and compassion to manage an organization with strong leadership, communication, interpersonal, and decision-making skills. Demonstrated success managing projects to completion. A dynamic, results-driven leader who earns respect as a trusted advisor to all levels with strong organizational abilities, visionary thinking, and attention to detail. Able to instill vision to achieve company goals and surpass expectations while maintaining quality, associate morale, and customer service integrity through total quality management. Improved efficiency, reduced costs, and increased customer retention through utilization of strong troubleshooting and problem resolution skills. Built exceptional reputation and loyal client base through a creative, committed, and visionary approach to all professional endeavors.
Overview
24
years of professional experience
8
years of post-secondary education
Work History
Chariots4HopeOmaha, NE
Founder/CEO
01.2015 - Current
Job overview
- Established company policies, procedures, and mission statement that has created a contagious and winning culture.
- Prepared and managed the annual operating budget and strategic plan helping generate exponential growth for 7 consecutive years.
- Created fundraising campaigns and social enterprises that has produced a 332% increase in revenue since 2017.
- Developed programs and services assisting with the removal of transportation barriers for over 2,000 low-income individuals and families.
- Developed an Affiliate Program that helped launch the mission into 5 cities within 3 years.
CHRISTIAN BROTHERS AUTOMOTIVEOmaha, NE
Owner/Operator
01.2013 - 01.2015
Job overview
- Managed day-to-day business operations.
- Built exceptional reputation and loyal client base resulting in repeat and referral business of over 85%
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Established foundational processes for business operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
GEICOWoodbury, NY
Auto Damage Claims Director
01.2010 - 01.2013
Job overview
- Direct and oversee the daily claims operations for the company's largest Profit Center with a staff of 400 to include 8 regional managers and 45 field supervisors
- Responsible for managing over 1 billion dollars in losses and expenses
- Create and embrace the Regional Mission, Vision and Strategic Plan and to provide ongoing development and day-to-day guidance for workforce to achieve critical company goals
- Top rated Auto Damage Director that produced the best overall quality control audit and top quartile customer service results which contributed towards the company's profitable growth in 2011
- Obtained the highest rated customer service results in the company in 2012
- Provided strategic leadership and guidance to all levels of management and employees and achieved excellent results from GEICO's two largest Catastrophe's that generated over $600 million dollars in loss payments from 55,000 claims
- Created workflow and process improvements that generated a 16% improvement in productivity, which contributed towards New York being rated the #1 region in 2011.
GEICOAtlanta, GA
Auto Damage Claims Manager
01.2006 - 01.2010
Job overview
- Responsible for the daily field claims operations of the company's largest Southeast market, managed the performance of 7 supervisors and 40 adjusters; implemented strategies and plans to improve associate development and performance; provided staff training on an ongoing basis
- Developed and implemented a customer satisfaction process, which generated an 11% improvement in our customer service results
- Evaluated resources and developed action plans that focused on the removal of non-value added items which resulted in a 19% improvement in adjuster productivity/efficiency
- Reduced average loss payments by 10.5% by developing and coordinating quality calibration training and performance management process.
GEICOSt. Louis, MO
Auto Damage Claims Supervisor
01.1999 - 01.2006
Job overview
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Recruited, interviewed and hired 21 employees and implemented mentoring program to promote positive feedback and engagement.
- Built strong, sustainable relationships with management and workforce teams to achieve excellent results that produced the highest supervisor rating since 2002.
- Introduced new initiatives and procedures that supported the company's profitability by reducing average loss payments and improving customer service in the St. Louis market
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
Education
University of South Carolina Columbia
B.S from Business Administration
08.1992 - 08.1996
Lindenwood UniversitySaint Charles, MO
MBA from Business Administration
01.2019 - Current
Skills
Organizational Leadership
Availability
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Available
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Timeline
Lindenwood University
MBA from Business Administration
01.2019 - Current
Founder/CEO
Chariots4Hope
01.2015 - Current
Owner/Operator
CHRISTIAN BROTHERS AUTOMOTIVE
01.2013 - 01.2015
Auto Damage Claims Director
GEICO
01.2010 - 01.2013
Auto Damage Claims Manager
GEICO
01.2006 - 01.2010
Auto Damage Claims Supervisor
GEICO
01.1999 - 01.2006
University of South Carolina Columbia
B.S from Business Administration
08.1992 - 08.1996
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