Jason Isais
Ventura College
Oxnard,CA
3
years of professional experience
Detail-oriented higher education professional with experience supporting students through admissions, registration, outreach, and academic advising. Skilled in office administration, process improvement, and relationship building, with a focus on helping diverse students make informed decisions, connect with campus resources, and navigate college systems efficiently.
Work History
Student Services Assistant
1 Year 3 Months- Assisted students with admissions, registration, and general campus information.
- Resolved routine student issues while maintaining confidentiality and service standards.
- Developed marketing materials for student services initiatives, raising awareness of available resources among the campus community.
- Streamlined processes for managing student records, resulting in increased efficiency and accuracy.
- Provided support for academic advising, helping students make informed decisions about course selection and degree requirements.
- Promoted a positive campus environment by addressing student concerns and directing them to appropriate resources when necessary.
- Collaborated with faculty members to ensure a smooth registration process, minimizing scheduling conflicts and maximizing course availability.
- Maintained strong relationships with campus partners to effectively address student needs across various departments.
- Responded to phone, email, and walk-in inquiries professionally.
- Participated in ongoing professional development opportunities, staying current on trends in higher education and best practices for serving diverse student populations.
Student Outreach Specialist
5 Months- Coordinated student outreach events, connecting prospective students with admissions, financial aid, and enrollment resources.
- Collaborated with faculty, counselors, and staff to align outreach efforts with student support services.
- Advised students on application steps, registration processes, and college readiness requirements.
- Delivered accurate program information during campus tours, presentations, and community recruitment activities.
- Supported outreach campaigns by preparing communications, tracking contacts, and updating student engagement records.
- Developed strong relationships with local organizations to secure resources for student support services.
- Facilitated workshops on topics such as college applications, financial aid, and career planning, empowering students to make informed decisions about their future.
Student Worker, Outreach and Marketing
4 Months- Assisted students and staff with front desk inquiries, directing requests to appropriate campus resources.
- Managed filing, scanning, and document organization to maintain accurate department records.
- Entered data into college systems with attention to detail and confidentiality.
- Prepared copies, packets, and routine correspondence for daily administrative operations.
- Supported students with forms, applications, and basic process guidance.
- Maintained office supplies and workspace readiness to ensure smooth daily operations.
Sales Associate
4 Months- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
7 Months- Processed sales transactions accurately using point-of-sale systems and handled cash, card, and refunds.
- Assisted customers in selecting western wear, workwear, boots, and accessories aligned with fit and job needs.
- Responded to customer questions about sizing, product features, and care instructions with clear, helpful service.
- Maintained organized merchandise displays, folded apparel, and restocked shelves to support product availability.
- Coordinated inventory checks and reported low stock to help prevent supply gaps.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Arts - Political Science
Associate of Arts - Politcal Science
Associate of Arts - General Studies
High School Diploma
Skills
Office administration
Academic advising
Student development support
Campus resources navigation
Marketing and promotion
Higher education
Strong organization
Resource coordination
Marketing initiatives
Decision-making
Adaptability and flexibility
Cross-cultural sensitivity
Timeline
Student Services Assistant
Ventura College
06.2023 - 09.2024Read More
Student Outreach Specialist
Ventura College
02.2023 - 07.2023Read More
Student Worker, Outreach and Marketing
Ventura College
09.2022 - 01.2023Read More
Sales Associate
Nike Factory Store
04.2022 - 08.2022Read More
Sales Associate
The Wharf Western and Workwear Store
10.2021 - 05.2022Read More
Univeristy of California Riverside
Bachelor of Arts from Political Science
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Ventura College
Associate of Arts from Politcal Science
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Ventura College
Associate of Arts from General Studies
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Pacifica High School
High School Diploma
Read More