Sara Jacobs
Pryor,OK
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
6
6
years of professional experience
Work History
Manager
Denny's Restaurants Franchise Association
07.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Excelled in every store position and regularly backed up front-line staff.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
Receptionist
Howell Family Eye Care
10.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Manager
Fox Spring Rv Park
03.2019 - 05.2022
- Developed and maintained strong relationships with RV Park guests, offering personalized service that created loyalty and encouraged word-of-mouth referrals.
- Optimized reservation system to enhance guest experience and maximize available spaces efficiently.
- Streamlined maintenance processes, ensuring timely completion of tasks and maintaining a clean, safe environment for guests.
- Reduced overhead costs through effective budgeting and resource management for park operations.
- Established strong relationships with local businesses, promoting the RV Park as a preferred destination in the area.
Manager
Allsups Convience Store
10.2019 - 03.2021
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Arts - Business
Devry
2026
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
Timeline
Manager
Denny's Restaurants Franchise Association
07.2024 - Current
Receptionist
Howell Family Eye Care
10.2023 - 01.2024
Manager
Allsups Convience Store
10.2019 - 03.2021
Manager
Fox Spring Rv Park
03.2019 - 05.2022
Associate of Arts - Business
Devry
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