Jason Jasper
Springfield,OR
Summary
Dynamic professional with a proven track record at Continental Battery Systems, excelling in team management and customer service. Adept at enhancing operational efficiency and driving sales through effective coaching. Skilled in problem-solving and inventory management, fostering strong client relationships that expanded the customer base and increased revenue.
Overview
10
10
years of professional experience
Work History
Branch Lead
Continental Battery Systems
01.2019 - 04.2025
- Assisted in daily branch operations and customer service initiatives.
- Learned and implemented safety protocols to maintain a secure working environment.
- Supported team members in achieving branch goals through effective communication.
- Trained on software systems for inventory management and customer relationship tracking.
- Adapted quickly to new processes, enhancing workflow efficiency within the branch.
- Collaborated with colleagues to resolve customer inquiries and strengthen client relationships.
- Observed senior staff to develop understanding of operational best practices.
- Contributed to maintaining organized workspaces, ensuring compliance with company standards.
- Resolved escalated customer and associate issues and counseled associates.
- Increased customer satisfaction by providing exceptional service and addressing client concerns promptly.
- Developed strong relationships with local businesses, resulting in an expanded client base and increased revenue.
- Led team members to achieve sales targets through consistent coaching, training, and motivation.
- Coordinated staff scheduling to ensure optimal coverage during peak business hours while minimizing overtime expenses.
Battery Technician
Battery X Change
06.2015 - 01.2019
- Calibrated and tested battery systems to ensure operational integrity and reliability.
- Diagnosed battery performance issues using industry-standard diagnostic tools and equipment.
- Led training sessions for new technicians on safety protocols and maintenance procedures.
- Implemented process improvements that enhanced battery testing efficiency by streamlining workflows.
- Collaborated with engineering teams to design custom battery solutions based on client specifications.
- Maintained accurate records of testing procedures, results, and equipment maintenance for compliance purposes.
- Monitored inventory levels for replacement parts and supplies, ensuring timely availability for repairs.
Education
High School Diploma -
Skyline High
Oakland, CA01-1998
Skills
- Team management
- Operations management
- Sales team management
- Eager to learn
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- Organizational skills
Timeline
Branch Lead
Continental Battery Systems
01.2019 - 04.2025
Battery Technician
Battery X Change
06.2015 - 01.2019
High School Diploma -
Skyline High
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