Jason Jones

Phoenix,AZ

Summary

Proven sales expert capable of learning and implementing changing strategies designed to increase revenue, retention, and improve overall customer experience.

Overview

years of professional experience

Work History

Associate Director of Admissions

Coding Dojo

2022.07 - Current

Qualify potential candidates for one of three tech-based programs preparing them for careers in tech
Works with qualified candidates to ensure they have all necessary information and meet all requirements for enrollment
Secure all necessary documents required for student to enroll
Walk students to class and follow up throughout first week of their program
Top performer in new business as well as retained business.
Maintained full knowledge of institution's catalog to fully explain course offerings and select programs to best fit each potential student's needs and goals.
Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.

Client Relationship Manager

Dama Financial

2022.02 - 2022.07

Servicing over 200 bank accounts around the country
Assisted with cash pickups, account issues, as well as business development
Onboarding new clients via webinar and presenting features and benefits of their accounts
Member of the save team, responsible for account retention.
Assessed client needs and developed plans to adequately address current and future objectives.
Addressed and resolved customer complaints and issues to improve satisfaction.
Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.

Debt Specialist

ClearOne Advantage

2019.01 - 2022.02

Consult with potential clients regarding their debt issues
Through a credit assessment make suggestions around how to best manage the debt
Assist with enrollment into program for debt relief or make recommendations on consulting an attorney in their area for bankruptcy advice
Highest program retention on the team for more than two consecutive years.
Achieved performance goals on consistent basis.
Trained new team members on scripts, company services and collection strategies.
Worked in call center environment handling manual and automatically dialed outbound calls.

Director of Business Development

Woz-U

2016.06 - 2019.01

Negotiated, prepared and signed contracts with clients.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Led change and transformation across business areas to deliver benefits and align company resources.
Consulted with product development teams to enhance products based on customer interest data.

Education

Some College (No Degree) - Business Administration

Argosy University

Diploma -

Western Hills High School

Fort Worth, TX

Skills

Sales
Sales management
Sales Training
Team Building
Relationship Building
CRM implementation
Event planning and management
Operations

Recruiting
Marketing
Business Development
Presentation skills
Interviewing
Enrollment Management
Operational Planning
Employee Performance Reviews

Timeline