Summary
Overview
Work History
Education
Skills
Timeline

Jason Jones

Fountain Inn,SC

Summary

Dynamic Team Leader Manager with a proven track record at Ram Board, excelling in performance coaching and remote team management. Successfully resolved customer service issues, enhancing client confidence and reducing escalations. Expert in stakeholder management, fostering employee motivation and quality work through effective communication and training initiatives.

Overview

2015
2015
years of professional experience

Work History

Team Leader Manager

Ram Board
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Led employee relations through effective communication, coaching, training, and development.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.

Mold Technician

Fehrer Automotive
10.2010 - 03.2014

Blast and clean molds using dry ice. Use over head crane to place molds . Hook up all lines such as electrical, air and hydraulics.

Education

Associate Of General Studies - General Studies

Hillcrest High Scool, Simpsonville, SC
06.2004

Skills

  • Remote team management
  • Stakeholder management
  • Industry expertise
  • Meeting facilitation
  • Practice coordination
  • Workforce planning
  • Recruitment support
  • Motivational
  • Performance coaching

Timeline

Mold Technician - Fehrer Automotive
10.2010 - 03.2014
Team Leader Manager - Ram Board
Hillcrest High Scool - Associate Of General Studies, General Studies
Jason Jones